They charged a random one dollar to my card and 25$ for "missing cards" that they did not inform me needed to be turned in. Our door did not lock - we would close it and it just needed to be pushed and it'd open. It's a very old hotel and not for young adults. They also accused us of smoking in the room and charged an additional $159 for a smoke smell in the room. However we did not smoke in the room. A smoke smell stays on clothes and will linger a bit but nobody actually smoked inside the room and I was charged. My experience was very bad with my very short stay there. The cab ride was $25 one way to Farm Bureau Live. Thank you for reading.

Liked: Was 8 miles from Farm Bureau Live.
Disliked: When I was checking out they did not ask for or tell me that the card keys would cost $5 extra per card if they were not turned in. The bathrooms were small and only two towels were supplied.

Liked: If you're going to a concert, it is a good price for how close it is to the venue (Farm Bureau Live).
Disliked: Front desk was nice, but reservation department failed to call me back several times and was overall difficult to work with.

Liked: Great for concert - about $25 cab ride. Excellent service.
Disliked: The bedding.

Okay

Liked: Outstanding quality and charm.
Disliked: The smoke detector/fire alarm in room 3114 was annoying. Every two minutes it let off a double sound like a shorted wire or clicker. Made it difficult to sleep at night. Notified the front desk but it was never checked on during our four night stay.

Exceptional

Very poor

Exceptional

Superb

Superb

Very good

Liked: The staff was very helpful and friendly.
Disliked: pet friendly, good location, comfy

overall not a bad stay,...

Liked: It was close to the concert we attended. Staff was really nice.
Disliked: It needs a facelift. the interior was dated with copper fixtures in the elevator and hallways that need a good polishing. the sinks need regrouting. the hallways were dark and creepy. the grounds could use some tlc too. goose poop all over the sidewalk, bare patches throughout the grounds, and several ground lights that were knocked over

Very poor