The Founders Inn & Spa Tapestry Collection By Hilton Guest Reviews
Write a review
|12.1 miles from Virginia Beach centre|
Write a review
Hannah, Gloucester, VA Tue, 9 September 2014
They charged a random one dollar to my card and 25$ for "missing cards" that they did not inform me needed to be turned in. Our door did not lock - we would close it and it just needed to be pushed and it'd open. It's a very old hotel and not for young adults. They also accused us of smoking in the room and charged an additional $159 for a smoke smell in the room. However we did not smoke in the room. A smoke smell stays on clothes and will linger a bit but nobody actually smoked inside the room and I was charged. My experience was very bad with my very short stay there. The cab ride was $25 one way to Farm Bureau Live. Thank you for reading.
Liked: Was 8 miles from Farm Bureau Live.
Disliked: When I was checking out they did not ask for or tell me that the card keys would cost $5 extra per card if they were not turned in. The bathrooms were small and only two towels were supplied.
Sam, Richmond, visiting Veterans United Home Loans Amphitheater at Virginia Beach Mon, 28 July 2014
Liked: If you're going to a concert, it is a good price for how close it is to the venue (Farm Bureau Live).
Disliked: Front desk was nice, but reservation department failed to call me back several times and was overall difficult to work with.
Ashley, VA beach , visiting Veterans United Home Loans Amphitheater at Virginia Beach Mon, 22 July 2013
Liked: Great for concert - about $25 cab ride. Excellent service.
Disliked: The bedding.
Quinyetta Mon, 6 July 2020
Anthony Mon, 6 July 2020
This is a great place...
Liked: Everything looked well kept, and comfortable. The staff is low key and only enters your room when you want. Even as a pet friendly stay, you cannot tell there are animals in other rooms as you can in some places.
Disliked: We just didn't have enough time to take advantage of all the facilities.
Rodney Mon, 6 July 2020
Elizabeth Mon, 6 July 2020
Overall, great place to stay...
Liked: Staff respected my request for a room on the ground level and we had a nice view of the outdoor pool area from our window. The beds were very comfortable and I was able to get a great night's sleep each night we stayed.
Disliked: The indoor pool was being accessed by anyone and everyone at the hotel, not just guests of the spa. It was also very dirty. The jacuzzi was not working, possibly due to COVID-19, but we were disappointed we couldn't use it during our stay. Also, the door to our room was sticking. We had to push the door hard just to get in when we first arrived and the next morning we had to call the front desk for assistance getting out because the door had stuck completely shut and we were essentially locked in our own room.
Tonya Mon, 6 July 2020
Yani Sun, 5 July 2020
Liked: Grounds are family friendly. Shuttle to beach is a great service. We had an exceptional driver named Caleb.
Disliked: My room as a bit dusty. Dont know if it was because it hadn?t been used in a while.
Decora Sun, 5 July 2020
Not worth the money to...
Liked: The outdoor pool was nice
Disliked: The rooms were small, the wifi didn?t work and my daughter got poked by safety pins
Yafite Sat, 4 July 2020
Liked: Everyone was nice and the place is not similar to the city.The location was great.
Disliked: The only thing that we had an issue was when we realized that we left behind a bag with 2 laptops we had to wait 24 hours for a confirmation that they found the bags and another 48 hours for receiving the bag even after we paid for 24 hours delivery.I was expecting for a refund but we only received an apology.
Jenine Sat, 4 July 2020
YOU GOTTA GET THE EXPERIENCE,...
Liked: In celebration of my mom's birthday she was more than thrilled it brought tears to her eyes. Spa service she had was beyond exceptional. Breakfast at the Swan was Amazing, so was dinner.
Unhappy Sat, 4 July 2020
Liked: Comfortable bed
Disliked: The hallways and out front of the building smelled like marijuana.