The Florentine, Sheffield | ConcertHotels.com

In difficult circumstances they did...

Liked: The room and bed were lovely with beautiful curtains on double aspect windows. The location with ample parking matched the impressive looking building.
Disliked: Despite our booking we were not expected and after some time were reluctantly given a room without cold water. Booking.com and they must ensure their systems talk to each other to avoid this nonsense.

Passable

Liked: The decor. Staff were friendly.
Disliked: The bed was hard and uncomfortable. The door rattled when people walked out in the corridor. The coffee machine was ridiculously loud. The rooms have no air con and was very hot even with windows open. Was expecting a cooked breakfast but there was a shortage on staff so was continental however very little choice. No fresh fruit.

Very good

Liked: Room was lovely and clean
Disliked: no cooked breakfast on offer

Perfect for a short stay...

Liked: Nicely furnished room. Comfy bed. Excellent roast dinner on Sunday evening (with 20% off food bill for staying guests). Continental breakfast next morning had very nice bread and croissants.
Disliked: Water pressure was weak which made the shower difficult to use.

Very good

Superb

Exceptional

Liked: Lovely place, had everything we needed for our stay

Wedding - 1 night stay

Liked: The room was amazing for the price. The facilities are lovely. The staff very friendly and helpful
Disliked: The beds were really uncomfortable.

Lovey building and staff, Rooms...

Liked: Gorgeous building!Staff were friendly and welcoming. The bed was comfortable and all towels and linen were clean. 2 bath robes were clean and a good size.The miniatures in the bathroom were luxury.
Disliked: The room was not as advertised on the images on booking.com. We were expecting a bath and suite via the images on the booking.The room we stayed in had huge potential but really needed a lick of paint, it looked extremely grubby and the shower room needs ventilation or a revamp due to steam making the walls look damp.The safety catches on the windows can fail easily as the screw was falling out.We borrowed the iron and board which was much appreciated but the ironing board has food on it- not great when we had an event to attend.The breakfast was continental which would have been fine if we were told. Unfortunately we sat for a good 15 mins waiting for someone to take our order which was never going to happen as the chef wasn't in, so we left and got breakfast elsewhere.