The Fitzwilliam Arms Hotel

Dirty, loud, unorganised and creepy

Liked: The location
Disliked: First of all, we made our booking online and it said it was £50. When we got there, the reception was closed, and we had to check in at the bar (on a notepad) cause they said the website was down, and for that, instead of £50 apparently it was £55. When we entered the room, it was really hot and they didn’t even have a fan (of course, nor an A/C). When we looked at the toilet, there was poop (which is not weird due to the lack of toilet brush), and the sink is knee height. There’s only one plug socket and it’s on the ceiling (there is a kettle, and no way to plug it in). Edit: we double checked and there actually was another plug socket, but they are hidden behind a chest of drawers (very convenient). There’s a light switch broken, and there are chunks all over the floor. My boyfriend was bitten by a few bugs. There was a smashed insect on the bathroom wall. There was something in the sink that I don’t even want to know what it was (when you’re brushing your teeth you have to look at it). Both the towels and the bed were hairy and stained.On the plus side, the location is great (next to shops), the bed was very comfortable and despite the party going on in the next room, we had a good night’s sleep.

Had a lovely fun happy...

Liked: Clean tidy staff were lovely
Disliked: No air conditioning very hot

Passable

Liked: Basic hotel
Disliked: Pillows lumpy/shower far to small, sink plug rusty no shower shampoos ,tv remote not working properly other that £40 so ok

Tired rooms needing refurbishment

Liked: The room needs refurbishment
Disliked: Tired accomodation

Very good

Exceptional

Nice overnight stay

Liked: Comfortable bedGood showerNice breakfast
Disliked: A bit noisy until midnight but not to bad

Exceptional

Liked: Everything staff so kind
Disliked: Nothing

Passable

Disliked: TV chanels 80% not working