Good

Goid

Liked: The room service burger was great
Disliked: Ice in the ice machine

Liked: Love this hotel. Feel valued and great location.

Pleasant

Disliked: I didn?t like the fact that there was no microwave in the room..also we went for a swim and the changing rooms were closed , we could literally feel the dirt at the bottom of the pool, no pool towels at all. And even if it was all because of covid that they wern?t keeping towels there then Somebody should have told us at reception to get our own towels from the room while making the booking to use the pool.

Passable

Disliked: I expected the rooms to be updated more. Old bathtub and plumbing that squealed so loud that you could hear when your neighbours had a shower.

Exceptional

Liked: we had to change rooms quickly because of the noise : they were very accommodating: and the 2nd room was much quieter. They were also helpful with parking. All staff were attentive and courteous.

Exceptional

I was expecting more from...

Liked: staff helpful and friendlycomfortable bed
Disliked: entrance was dirtytv didn't workroom and bathroom were very dated and the furniture was old and scratched, fabric on seating and pillow was stained .....felt dirtycoffee in room was horriblewas expecting white robes as advertised but there were nonepool was dirty and looked uncared for

Always a pleasure

Liked: Excellent location and staff
Disliked: Parking