Great hotel, exceptional staff. Felt...

Liked: Exceptional staff - made you feel special feom doorman to checkout. Vg restaurant was excellent also.
Disliked: I should have selected a recently renovated room - nice but could have been better

Liked: Everything was wonderful! Welcome staff at both the front door and desk. Location is great and atmosphere is perfect balance of professional and casual.

Liked: The accommodating Staff

Liked: staff, fast elevators
Disliked: room cleanliness was marginal. i.e. Fair amt of hair in the bathroom when we checked in that did not belong to us. :(

Liked: Central location, and the staff are very friendly.
Disliked: The hotel is outdated, especially the bathrooms in the rooms. Little water pressure, the hot/cold tap was broken. The shower head was extremely low for a 6ft tall person, I had to crouch to shower. Much nicer hotels in the area that I will stay at instead

Disliked: Parking and internet were extra and expensive.

Liked: Cleanliness
Disliked: Service was terrible, I am a minority, I felt I was treated differently from what I witnessed others being treated

Liked: convenient location for me
Disliked: little older than other fairmonts

Liked: Had great service and exceptional service from Lionel.