We enjoyed our stay. Loved having so many things close by. San Jose is a great little place.

Liked: Clean; very nice.
Disliked: Food service - was on time but not fantastic food.

Bedbugs!!!!

Liked: Everything else was excellent
Disliked: All was great except for the part that within the first hour of being there I started to get bites all over my body as well as my girl, by the time we woke up we were itching everywhere. Not worth it, made the whole stay really uncomfortable.

Good

Nice place to tay in...

Liked: Nice welcome, even during covid. Near some good restaurants. Bed and bedding was lovely.
Disliked: Hotel bar and restaurant was closed, but unavoidable during covid restrictions. Parking was not included in room rate.

Exceptional

Passable

I should of stayed at...

Liked: The quick and easy check in
Disliked: The room was dirty and falling apart There is absolutely no instructions for anything The shower floor is cracked and breaking The toilet paper to dispenser is coming off the wall and is dusty There is a joke in the wall where the sink is It is not worth what I paid

Passable

Disliked: There was a cockroach In the room.

Very good

Liked: Nice location good brand exciting lobby ,Clean
Disliked: the room in old building look old So do not deserve five stars hotel

Uneventful

Liked: No food was served.
Disliked: The rooms are not serviced at all. Just gave supplies.