We enjoyed our stay. Loved having so many things close by. San Jose is a great little place.

Liked: Clean; very nice.
Disliked: Food service - was on time but not fantastic food.

Avoid until construction done.

Liked: Love area went to Sharks game and ate dinner at Original Joes.
Disliked: The place is under construction very inconvenient the beautiful entry is being redone avoid location until done.

Clean room in a great...

Liked: The room was nice and clean and the restaurant had a very decent breakfast /brunch menu. The location of the hotel is great and accessible.
Disliked: The Fairmont is under renovation, which makes it extremely difficult to navigates. It hosted a large, loud, and late night event without warning. Neither case was communicated before booking or warned by management at checking. This would have allowed me to book a different hotel. Also, the hotel is not family friendly at all and navigating the hotel is a nightmare due to the construction and the lack of signs and directions. Basic requests made in advance such as baby crib, were ignored. I will not stay at the Fairmont again.

Fantastic view

Liked: View
Disliked: Windows wer pretty dirty

They do not honor booking...

Liked: The rooms
Disliked: I donor know if it?s a booking or a hotel issue, but they do not honor booking rates

Renovation Underway

Liked: The staff were great, rooms very clean, text checkout was convenient, and great location for our needs.
Disliked: We were not aware of the hotel renovation underway. That made for long walks to get around and complicated picking up car from valet parking. However, we were treated to one drink each for the inconvenience.

Good

Will return

Liked: Easy access to holiday in the park
Disliked: The line to check in but because of the holiday it made sense that it would take a while

Exceptional

Exceptional