Liked: It was very comfortable. We bought the gold level upgrade and the included long access and breakfast were very pleasant.

Liked: The pillows - awesome! Great sleep!

My fiance and I rented a gold room for the night. Upon arrival, we were met by incredibly courteous staff, who ensured everything we needed was available. The room itself was amazing and so comfortable. Upon checkout, everything was seamless and incredibly professional.

Liked: The room was exemplary; the staff were incredibly professional; the bed was superb and it was an overall wonderful experience and well worth the cost.
Disliked: This hotel has ruined all other hotels for me.

We had a wonderful weekend. The hotel was just beyond words. Fantastic location for us to be able to walk around and enjoy the downtown core. An experience that we will not soon forget!

Liked: The service we received from the staff was outstanding. The room was phenomenal!
Disliked: Absolutely nothing!

Top shelf service

Liked: We had to come to Calgary to empty the home of my friend?s recently deceased husband. It was such a tough trip to do during a pandemic but the Fairmont staff were so kind, upgraded us to a significantly nicer room and helpful when we needed to borrow some tools to take apart a bike... Sue even found me a band aid when I was in a pinch! What a fantastic group of people making a challenging situation so much easier.

Reset

Liked: Was awesome a night away to reset and unwind

No wifi

Liked: Love the location
Disliked: For the price you pay for the room wifi should be included. That was our only disappointment.

Good

Liked: We loved that we were able to book a time in the pool!It was very peaceful and tranquil.Although the temperature was freezing and the hot tub closed due to Covid.The fact that we had it all to ourselves was a bonus!We were celebrating my Daughter?s Birthday and the hotel gave her a complimentary dessert which she enjoyed in the restaurant!
Disliked: We found the room very small and cramped.The shower curtains smelled very musky and we did have to get the drain stopper replaced because of its age.

Exceptional

Exceptional

Location and luxury.

Liked: Lots of attractions, sight seeing, restaurants and shopping, all within walking distance of The Palliser.Main Reception staff welcoming and friendly; shout out to Tatiana!Luxurious lobby ?Rotunda? is a visual delight with marble columns and chandeliers.Lavender body quench massage at RnR Wellness spa was heavenly; shout out to Doreen! Would recommend this hotel and plan to stay again in the near future.
Disliked: Movie rental $25.00!

Superb

Passable