Exceptional

Okay

Some higher level thinking could...

Liked: Great location. Great coctails in the lounge. Ate dinner at the Harvest Room-wonderful service, value and quality. Staff are ++friendly, and some are true hospitality professionals. Valet staff are awesome. Nice turndown service. Building is clean, well maintained and an historical beauty. Bar fridge was very well appointed. Room was very nice, clean, comfy bed. Great coctails in the lounge-did I mention that :0)
Disliked: No comp wifi. Packages are ~$15 or ~$25 per day. Parking is $35 or $45(valet) Upon checking in we were orientated to the facilities, including the pool. We excitedly went down for a swim but the pool was shut down for construction. Upon checking in we also asked the front desk if we could book a table in the Harvest Room for dinner (nobody was sitting at the concierge desk). We were asked to call down from our room, or come back, to book a table. Fortunately, another staff member heard and immediately found someone to assist us. The phones were not working in the room so I called long distance on my cell to the front desk (to ask about wifi service) to infirm them of my phone. Nothing was done until I spoke to someone at the front desk the next morning. When making our reservation I requested to not be near an elevator. First night was noisy, second night re realized we were immediately beside the staff service elevator. Went to the front desk to point this out and the young man behind the counter apologized and said he would comp or dinner we just had in the lounge. We were more than satisfied, then on checkout realized he comped an initial drink tab for $55 rather than the $120 dinner tab as promised. Front desk staff and management wouldn?t honor his promise but did comp one day of valet parking of $45.

Okay

Liked: The property looked really nice
Disliked: Our room was unfortunately quite small looking especially for a room called deluxe king, there was garbage on the floor and the blankets on the bed were dirty, we were quite disappointed for something that cost 289$ it was not worth that at all, unfortunately we got there late and didn?t want to bother making a stink but we will won?t be stayin there ever again

Very good

Liked: Found the hotel overall nice
Disliked: but was very noisy within the room. ie.) noisy in hallways, doors slamming, water running through the taps during the night. It was not a restful sleep

Exceptional

Fabulous

Exceptional

Liked: The place

Superb