Exceptional

We were expecting a Fairmont...

Liked: Outside architecture (façade) of course and the atmosphere.
Disliked: Already written.

Good

Liked: I liked how nice the room was when i walked in, especially the bathroom. It was nice

Very good

Liked: Dinner
Disliked: No free wifi

Very good

The rooms are outdated and...

Exceptional

I eloped at the garden...

Liked: I asked for a room upgrade and all the bigger rooms were booked, but the man I spoke to at the reception was kind enough to find me a room with a great view and personally chose a room that was more aesthetically pleasing for my spontaneous and last minute elopement.

Superb

Liked: Considering all the precautions and restrictions associated with the current COVID 19 pandemic, no hotel could have made our stay more comfortable and carefree. The river valley view is outstanding and the food services are very good. We enjoyed the afternoon tea event.
Disliked: The only thing that could be better was more staff. However, that is the direct result of the pandemic situation and not the hotel. Am sure that will rectify when the volume of guests increases back to normal.