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The Exchange Sacramento Curio Collection by Hilton eeee - (855) 208-4301
The Exchange Sacramento Curio Collection by Hilton, 1006 4th Street, Sacramento, CA -(855) 208-4301
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BOOK ONLINE OR CALL - (855) 208-4301
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (471 Ratings)
0.5 miles from Sacramento centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Featuring a fitness center a restaurant as well as a bar The Exchange Sacramento Curio Collection By Hilton is located in the center of Sacramento 17 miles from University of California Davis. With free WiFi this 4-star hotel offers room service and a 24-hour front desk. The property has a concierge service and luggage storage space for guests. An American breakfast is available each morning at the hotel. Guests can use the business center or relax in the snack bar. Popular points of interest near The Exchange Sacramento Curio Collection By Hilton include Sacramento Valley Amtrak Station California State Railroad Museum and California Capitol Building. The nearest airport is Sacramento International Airport 9.3 miles from the accommodation.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Snack bar
` Wheelchair accessible
` Facilities for Disabled Guests
` Non-smoking Rooms
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Parking garage
` Fruits
` Outdoor furniture
` Fitness
` Key access
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Thermometers for guests provided by property
` Face masks for guests available
` Invoice provided
` Minimarket on site

The Exchange Sacramento Curio Collection by Hilton Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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2

Disappointing - 2 out of 5

Mata Tue, 21 May 2024

my experience did not meet...

Liked: the restaurant and it's staff were very nice
Disliked: Subject: Formal Complaint Regarding Misrepresentation of Accommodation for Graduation Stay - Reservation Number: 4082638274Dear Booking.com Customer Service and Property Management,I am writing to express my formal complaint regarding my recent stay at The Exchange Sacramento, Curio Collection by Hilton, booked through Booking.com under reservation number 4082638274. This reservation was intended for my graduation celebration, and unfortunately, the experience did not meet the standards promised during the booking process.Upon making the reservation, I specifically requested a room with a nice view, to which I received assurance that my request would be accommodated. However, upon arrival, I was disappointed to find that the room allocated to me, located on the first floor, offered no view whatsoever. The window was obstructed, providing no opportunity to appreciate the surroundings. Furthermore, the proximity of the room to the street resulted in constant noise pollution, disrupting any chance of tranquility or privacy.This significant discrepancy between the promised amenities and the actual conditions of the accommodation is deeply disappointing and constitutes a breach of trust on the part of both Booking.com and the property. As a customer, I relied on the representations made during the booking process to make an informed decision, only to be met with a situation that fell far short of the advertised standard.Given the importance of this stay for my graduation celebration, the failure to deliver on promised amenities has left me feeling deeply dissatisfied. Therefore, I am requesting the following actions to address this matter:A refund or partial refund for the portion of my stay that did not meet the promised standard.Clarification and rectification of the discrepancies in the booking process to prevent similar issues for future guests.

4

Very Good - 4 out of 5

Thomas Tue, 21 May 2024

Very good

5

Exceptional - 5 out of 5

Rachael Mon, 13 May 2024

A comfy, fun date night...

Liked: Very convenient location to golden 1 center ! Super friendly staff!! Black out curtains and noise machines.
Disliked: It was very noisy at times, like not sure if it was a fan unit or trucks outside but it would good really loud for a period of time

5

Exceptional - 5 out of 5

Lester-allen Thu, 25 April 2024

Left my earring and was...

5

Exceptional - 5 out of 5

Belinda Mon, 22 April 2024

Exceptional

Liked: IT's an old restored building with a lot of the original style. It was an easy, safe walk to old town.

4

Very Good - 4 out of 5

Scott Tue, 9 April 2024

Overall good stay with great...

Liked: Location was great and the hotel was very clean, well designed, and stylish. All the staff - from valet to desk to restaurant - was helpful and friendly. My two young kids - ages 8 and 9 - went to breakfast alone for the first time while I was at a work meeting and the staff treated them like VIPs and made sure they got back to our room ok. So kind
Disliked: The room was a bit of a let down. We had a ground floor, vaulted suite and it was pretty dark and dated feeling on the inside. They layout, furniture, and overall interior design could be much better in that space to make it feel worth the extra money we paid. The pictures made it look nicer than it was. Would not stay in that room again.

5

Exceptional - 5 out of 5

Gary Sat, 6 April 2024

Exceptional

0.5

Poor - 0.5 out of 5

Babadjov Wed, 3 April 2024

Bad room worse staff

Liked: Location is good
Disliked: They placed me in a room on the first floor that was like a dungeon with only 2 small windows close to the ceiling. There is no sound proofing and the hotel decides to empty dumpsters at 5am in the morning, so I am awoken to trucks beeping and metal slamming...if you are ever given room 108 request a change immediately. This room should be used for storage .When I mentioned this to staff, they "noted" it on my account and no effort was made to make things right. If you are aware there is loud noise that occurs right outside of a room you rent at least soundproof the room

5

Exceptional - 5 out of 5

David Tue, 2 April 2024

Exceptional

2.5

Fair - 2.5 out of 5

Hope Wed, 13 March 2024

Could be so nice but...

Liked: Loved the location and vibe of the hotel. Willow, the restaurant attached was fabulous. We were there 5 nights and only had our room cleaned 2x. Begged for towels and finally demanded the sheets be changed on the last night. My stay was double charged and the very snotty manager was dismissive and arrogant. I have two receipts from two credit cards and this will be. Escalated to management and my credit card companies can handle it with them. I've honestly never been treated so poorly in a hotel as this stay. Too bad as we will be in the area every month and this will NOT be where we stay or recommend to the other families on the team.
Disliked: The manager who felt like she could talk to me like a criminal

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The Exchange Sacramento Curio Collection by Hilton 1006 4th Street, Sacramento, CA