The bed was very comfortable, and the bathroom was nice and roomy. Hotel staff was nice; the location is great!

Disliked: No closets! And the noisy renovations to the hotel. Only one elevator working.

Pleasant

Liked: The hotel was well located, and the included "grab and go" breakfast was exactly what we needed each morning. Rooms were clean and the staff were helpful when we spoke to them about arranging a taxi to the airport.The room itself was cosy, but with a nice bathroom and enough space for both of our sets of luggage.
Disliked: We were put in a room that was right next to the elevators, which meant that it was loud at times when other guests were coming in/out of their rooms, and there was also a bit of noise from the pipes. The curtains in the room were also inadequate to block out all but the dimmest light from outside.

Convenient and pretty hotel

Liked: Location. Hotel was clean. Bed was comfy and good shower.
Disliked: Toilet was working properly. Breakfast wasn't very nice - bagel was terrible.

Beautiful hotel, we love the...

Liked: We were upgraded to a suite which was wonderful. This is such a lovely hotel, and the Art Deco lobby is gorgeous. Included breakfast is a nice touch.
Disliked: The only thing that would improve this property is if they re-opened the restaurant downstairs (or at least offered some food options in the bar). The bar is so beautiful, but you can't even get bar snacks there.

Superb

A great place to stay!

Liked: The staff was friendly and so helpful! The room was on the small side, but served our needs and very nice inside. The bed and pillows were comfortable. We loved the grab and go breakfast option to get coffee , juices, and a small breakfast in the morning. We had lunch and brunch reservations each day so the breakfast was perfect. The staff in the coffee shop was so friendly and the coffee was delicious! I had the fruit both days and it was so sweet and fresh. We also had the yogurt, breakfast sandwich, and bagel and everyone loved it. We tried the wine happy hour and enjoyed the wine and service. The room was close to everything and it was easy to get a taxi if needed. We would definitely come back!
Disliked: Everything was great!

Very good

Liked: We had a great room with a sitting area. Everything was very clean and the bathroom was cool with a European style bath and separate shower.
Disliked: The mattress was either old or broken. We only stayed one night and by the time we got back to the hotel to go to bed we were both too exhausted to mention something to the front desk.

Exceptional

Liked: Staff very good. Beautiful decor and thoughtful design. Great location.
Disliked: Valet service very expensive. Rooms a little tight but normal for NYC.

Exceptional

Exceptional