Good

Superb

Good

Liked: Hotel was ok and staff were very good. Breakfast was also very good
Disliked: Air conditioning aws loud and refrigerator was large and loud

The lack of heat in...

Disliked: It was unbelievable that, with your good ratings, my friend and I from Ft Lauderdale had an uncomfortable stay due to the heat NOT WORKING IN OUR ROOM. IN NOVEMBER. I paid good money for a three (3) night stay and we had no room heat the ENTIRE time!! Our first call, we were told maintenance would take care of it. Nothing happened. Second day's call, we were told there were blankets at front desk and that someone was on his way to hotel in order to take care of rooms not having heat. No room heat our entire stay!!!!

Wonderful stay

Liked: They have the best breakfast buffet. They also serve cookies in the afternoon. This is probably the best hotel in Charlottesville. The bedroom was great with a regular refrigerator.

Fantastic Hotel

Liked: Close to Arena, shopping and restaurants. Staff were very friendly and helpful. Had a great breakfast. Would definitely stay here again!
Disliked: Everything great. Liked everything.

The English Inn Hospitatity

Liked: The English Inn is a very cute and charming place to stay. I loved the lobby fireplace. It was very inviting. The King suites have 2 tvs.The kitchen was very nice with a full size refrigerator. If you like firmer beds this bed will be comfy. The pillows were soft and comfortable. The sofa was a nice place to sit and read.
Disliked: The bathroom was a little small. The sink and toilet is low to the ground and would be difficult for someone with disabilities. There was some mold on the shower ceiling.

Exceptional

Very good