Name: The Empress Hotel
Address: Central Promenade, Douglas
Telephone: (888) 608-6346
Rating: 4.25

The Empress Hotel Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Overcharged me and neither the...

Liked: Nothing.
Disliked: The staff is lazy and inept. This hotel overcharged me and I’m still waiting for a refund or an explanation after 2 months.

Exceptional

Superb

Liked: staff very hard working and friendly and helpful, lovely food and very clean, great location
Disliked: the view from our room,

Pleasant

Superb

Liked: View from Hotel and good location
Disliked: Staff appeared to be not organised. Need to have leader and make sure things get done like getting your coffee.

Exceptional

Liked: Central location, great atmosphere, everyone friendly Choice at breakfast was very good It was our second visit and would definitely return.
Disliked: Hairdryer, low power took ages to dry my hair.

Superb

Exceptional

Liked: Couldn’t find a problem other than I found the bed a bit hard but breakfast was perfect and the hotel in general was spotless
Disliked: The hard bed