The Empress Hotel

Superb

Liked: Excellent staff

2nd visit - fantastic location...

Liked: Excellent location, very good size room, very clean, staff very helpful and friendly. Breakfast excellent and food in the piano bar very good quality and reasonably priced
Disliked: Nothing

Value for money

Liked: Location
Disliked: It was fine

We would stay here again....

Liked: Lovely hotel, perfectly situated. We stayed in the family room which we'd have preferred to have been a bit bigger and no sea view possible for family rooms. Breakfast was nice and as expected. Reception/lounge area had a nice atmosphere and food was delicious! Pianist played on the grand piano a few times a week in the evenings which was a nice touch.
Disliked: We thought our beds were a bit too hard for our liking and the pillows were lumpy and quite flat. Family room a bit small for 3 adults with 3 suitcases.

Very good

Liked: Pianist entertaining some evenings
Disliked: Parking

Superb

Exceptional

Passable

Good

Liked: Checking in was amazing the staff member who checked me in was very pleasant
Disliked: The walls in the room are paper thin you can hear everything going on in other rooms