On the whole a good...

Liked: The hotel was centrally situated. Furnishings in lobby and bar area good.Food pricey but well presented and good. Bedroom not big for family room but they managed to fit a double and single.Clean and serviced regularly
Disliked: Lift out iof action for entire stay. Only one lift for entire hotel. Allocated a room of third floor (no view) radiator noisy and pipes banging even when switched. Husband had to climb the stairs 6 times on arrival due to one thing and another and reception not answering phone. Although active pensioners found the stairs a challenge. After complaing allocated a room on the first floor (still no views - facing a wall. On speaking to a guest on the day we were due to leave the staff had told them the lift only broke the day before they arrived eventhough that wasn't true.