The Eliot Hotel

Perfect location and wonderful staff,...

Liked: The Eliot was a lovely end to a long vacation. We had an overnight layover in Boston from Europe and decided to treat ourselves one last time. The staff were so welcoming and friendly. We were able to check in a little early which was great after a 7 hour flight. The suite was spacious and the bed was so comfortable!
Disliked: Several times while we were not in our room, staff came into our room to (I assume) freshen up. The towels were replenished, as well as water and cookies. I have stayed at plenty of luxury properties and while nice in theory, felt a little strange. Especially since we were not told at check in this would be happening. Had we known, this would have been a lovely treat, rather than feeling a little offputting. Once, shortly after we first got into our room, housekeeping just opened the door to check the mini bar. I don't think they were made aware that new guests had already checked in. Also, the bathroom could use a little update. I understand trying to keep with the "old school" charm, but using what looked like a public toilet felt off given the price point of the hotel.

very positive comfortable and pleasant

Liked: quality and size of the room really above the standard
Disliked: the bathroom to small and old but excellent shower

Exceptional

Liked: The check-in and location and room were fantastic
Disliked: No complaints

Superb

Liked: Great location close to many features

Exceptional

Exceptional

Liked: Staff was extremely kind and welcoming. Room was great. The shower pressure was actually to die for.
Disliked: N/a

Enjoyed the stay, but the...

Liked: Location, attractive building, great staff
Disliked: Aircon very noisy, lacks communal areas, poor glazing allows road noise in.

Boston Charm

Liked: A lovely boutique hotel in an excellent location. The staff are very friendly and anticipate needs. The room is comfortable and exudes the elegance of a bygone era. Please keep this vibe forever.
Disliked: The breakfast did not have fresh food options or variety. The housekeeping was inconsistent.

Exceptional