Liked: The location of the hotel/casino was perfect and we loved having our room on the river side and high up!The steakhouse restaurant was excellent all around!
Disliked: Our room was not clean at all. The shower floor was full of dirty footprints from previous tenants.Luckily I brought cleaners and wipes! The keurig coffee maker didn't work causing me to have to get up early to go downstairs. VERY IRRITATING!!!!

Liked: They don¿t want to refund my stay I am very upset at how many issues I had with them

Liked: The room was clean with a nice view.
Disliked: We were give room keys 3 times that didn't work and had to wait for security to come let us in. They finally had to replace the entire handle/key piece. This was after being asked everything if u put the keys next to an electronic device!And no apologies!

Liked: Nada hasta tuve que limpiar mi cuarto perd¿ mis vacaciones y mi dinero....no recomienden este hotel ...recib¿ un cuarto sucio y a nadie le importo lo ¿nico que hicieron fue darme una aspiradora para limpiarlo
Disliked: El hotel est¿ en muy mal estado y usar los ascensores es jugarse la vida es la peor experiencia que he tenido en un hotel en toda mi vida, y lo peor tratar de que alguien te atienda y te digan que est¿n muy ocupados entonces devu¿lveme mi dinero no

Liked: Leaving
Disliked: Rooms DIRTY furniture old dirty and falling apart. No remotes for tvs sliding glass door falling apart.. Tub dirty as a pig pen.. should I go on??

Liked: The customer service was amazing! Everyone was so nice and helpful.
Disliked: The room was a little outdated and dusty, but it was not bad and definitely was still great to sleep in. A mini fridge and microwave would of make it more complete.

Liked: Leaving
Disliked: Filthy. Out of date. Rude employees. Did not get the view promised.

Liked: Not much
Disliked: The room was still dirty it look like the cleaning people did not clean the room there were cigarettes left in the bathroom that were still lit and left burning there was hair in the shower it was not vacuumed

Liked: The valet and bell boy who took up our luggage. The location was very good and I loved being on the River front. The beds were comfortable.
Disliked: The shower was old and needed replacing. The casino was smoky.