The Eccleston Hotel; BW Signature Collection Guest Reviews
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Write a review
Porter Tue, 12 August 2025
Exceptional
Liked: Having time with my partner and being able to recharge
Andy Tue, 12 August 2025
Exceptional
Paul Tue, 5 August 2025
Superb
Tom Sat, 2 August 2025
This was the 2nd time...
Liked: Very clean and the staff are always really friendly and helpful. Room is always spacious and everything works.
Michael Sat, 2 August 2025
Exceptional
Liked: An absolutely amazing place to stay! Super friendly staff, especially Clare and Tom. They couldn't do enough for you. A true credit to the Eccleston Arms. Loved the bottomless brunch. Great choice of freshly made drinks and wow, what a platter of food too to go with it. Breakfast was hot and tasty too. The suite was stunning. Definitely going to stay here again. Great parking facilities and great outdoor facilities too. Overall, the best place to stay in St Helens. See you all again soon.
Disliked: Having to leave and not be able to stay for day 3 having drinks!
Gary Mon, 28 July 2025
Pleasant
Louise Mon, 28 July 2025
Lovely hotel & fantastic food!...
Liked: The room and restaurant were really nice. The creamy mushroom tagliatelle, & the parmesan & rosemary fries were 10/10, alone with the breakfast. We will definitely be booking again!
Disliked: The shower cubicle could have been a little cleaner. The room was really nice. However, there was a noisy fan outside our room but this didn’t really affect the overall stay.
Jonathan Tue, 22 July 2025
Very good
Helen Mon, 21 July 2025
It was ok , reasonable...
Disliked: Several issues with the room. Parts not cleaned for a while, radiators , kettle dirty etc. Several repairs needed. Bathroom door wouldn't close extraction fan broke and no blind on window, only curtain so could be seen from car park.
David Mon, 21 July 2025
Very poor
Liked: I liked the room
Disliked: I could hear every word getting said from people down the stairs like very clearly room was definitely not sound proof