The Eccleston Hotel; BW Signature Collection Guest Reviews
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Write a review
Jess Tue, 10 June 2025
Exceptional
Liked: The staff make this place. I stayed for 2 nights for work and they are so friendly and helpful. Bed was lovely and comfy
Disliked: Nothing
Joanne Mon, 9 June 2025
Excellent 5☆
Liked: Excellent value for money. Exceptional room, comfy bed, fabulous large bathroom with walk-in shower. Wonderfully friendly staff, so helpful and made my stay so enjoyable. Big shout out to the landlady Annie and her amazing staff Claire and Dean and not forgetting chef who dished up amazing foodxx
Disliked: Just missing a net curtain on the window for privacy.
David Mon, 9 June 2025
Honest Feedback
Liked: Everything was fantastic, the welcome, room No 10 is great. OMG, the food and value for money. Overall, it was a great place to stay, and we'll be back.
Disliked: N/A
Jessica Sun, 8 June 2025
Exceptional
Marius Sun, 8 June 2025
Very good
Anonymous Sat, 7 June 2025
Exceptional
Michael Fri, 6 June 2025
Good
John Thu, 5 June 2025
Exceptional
Christopher Thu, 5 June 2025
Dissapointed
Liked: The staff were very friendly and helpful and the food was good
Disliked: The location was OK for the distance to travel to our destination but surroundings were more "urban" than expected. Our room overlooked the car park and the blinds had fallen down (there were curtains but this made the room feel very enclosed in the daylight). We were offered another room but this was over the busy road at the front of the building so we stayed with the one at the back. We only then discovered that our room was very close to some kind of machinery which started and stopped through the night. The blind was not fixed during our stay The decor was tired and certain aspects needed attention. To be honest we were dishearted by our stay.
Dot Tue, 3 June 2025
Passable
Liked: Friendly staff, room smallish but adequate. Clean.
Disliked: Breakfast very disappointing. Continental choices- cereals and wrapped croissants/pain au chocolate, which looked awful and orange juice, that was it. Cooked options were better but but food not great, cold poached eggs, soggy white toast. Definitely room for improvement.