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United KingdomThe Durham Hotel Guest Reviews
OVERALL AVERAGE SCORE:
EXCELLENT (4.4 out of 5)
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| 0.5 miles from Durham centre |
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Anonymous Mon, 16 March 2020
It was overall good.
Liked: The bed was good. The tv was good.
Disliked: The price could be lower. There was no microwave.
Kathleen Thu, 5 March 2020
Exceptional
Brett Mon, 17 February 2020
Would never recommend this hotel.
Liked: Nothing, left 2 hours into stay with fiancé.
Disliked: Left two hours into stay. It was a terrible experience. My fiancé and I Had a night to get away from the kid and have some ?us? time. Upon walking into the room, the room smelled. We got into bed, the sheets were wet on the bottom sheet. I?m not sure if this was from not being fully dried or they simply weren?t washed but this was absolutely unacceptable. I did not complain, tbat is not something I would take kindly to as a person staying in a hotel. Whether it was water frkm not being fully dried or human fluids from the last guests, no. I will be contacting my financial institution and doing a full chargeback on this booking. I will also he contacting the health department and the BBB. This is unacceptable. Thank you for ruining my one night away, Durham hotel, do not stay.
Thomas Mon, 10 February 2020
Superb
Erica Thu, 6 February 2020
Very good
Liked: Room was spotless and quiet...love ambiance and retro feel of hotel. Food is good and coffee is great.
Disliked: Lobby was not vacuumed...saw a dead wasp one day that was there the next
Laura Thu, 2 January 2020
Exceptional
Liked: Location, cleanliness, breakfast, rooftop bar
Disliked: Everything was great!
Roger Wed, 11 December 2019
Superb
G Sun, 10 November 2019
Very good
Anonymous Sun, 3 November 2019
Exceptional
Liked: Modern and comfortable. Restaurant was very good. Breakfast was perfect. Nice balance of trendy and classy.
Ameca Tue, 29 October 2019
Great place, super comfortable and...
Liked: the Decor was beautiful, the staff was friendly and accommodating. The location was perfect as I was attending a conference nearby and everything was close to the Hotel. I had a day long meeting in the lobby wither other business traveler and the staff was super friendly and generous. The turn down service and the local products on the mini bar were such a nice touch. The breakfast was also super yummy!
Disliked: I booked a room with a view and I was given a room with an obstructed view which was annoying. However, I didn't mind very much everything else was so great.
