Very good

Amazing stay and beautiful facilities

Liked: The amenities are incredible and the hotel is very tastefully decorated. The service at the front desk is amazing. Thanks so much for a wonderful stay!
Disliked: No free WiFi at the hotel

Good

Liked: Great location and very helpful staff! Decent rooms too.
Disliked: Toilet still had urine all over it. Location was great except there were really very little food options available in the hotel and they charge for internet.

Exceptional

Good

Liked: Nice bed, staff fantastic
Disliked: The way the TV was set up, and that you pay for parking

Great property scary city

Liked: The hotel is a gem and the staff are wonderful. We stepped outside and it is surrounded by addicts and mentally ill with no police presence. We did not feel safe walking to any of the local sites and left at 8 am the next morning and headed for the beach.
Disliked: Felt unsafe leaving the hotel

Very good

Superb

Great at first sight

Liked: The property looked great, we loved the decor, the art, the style. The people at the front desk were friendly and accommodating, they dealt with some challenging guests very professionally and kindly. The location was very convenient, the parking garage being next door was great! A lot of things were in walking distance and then what wasn?t was easy access with our cars or ubers.
Disliked: We were all getting eaten alive in the beds. All of us walked away with bedbug bites. When we complained, the staff changed one set of sheets in one room. It undermined everything we liked about the place, because it felt unclean. We also had unwrapped/used soap in our shower from the last guests.On our last day, the housekeepers entered the room three seperate times. Once around 7am, while we were in bed talking. Once while we were packing up and the last time, they asked us what time we were leaving and then told us to ?get out.? This was around 11am when checkout wasn?t until noon. Really, it came down to cleanliness issues. It was especially surprising as a Hilton hotel. I would not stay here again.