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AustraliaThe Duke Mansion Guest Reviews
Overall Average Score:
Wonderful (4.65 out of 5)
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Maria Tue, 8 July 2025
A Hidden Gem
Liked: The staff are accommodating, especially Ms. Christine at the reception who helped me book online tickets for the group !
Disliked: Nothing
Maria Tue, 8 July 2025
A hidden Gem !
Liked: The helpful and accommodating staff , especially Ms. Christine at the reception, who helped me book our plane tickets online !
Disliked: Nothing
Sue Mon, 30 June 2025
Lovely surroundings
Liked: Beautiful old house and grounds. Room large and comfortable. Very helpful staff.
Disliked: A little bit far from uptown.
Gail Thu, 5 June 2025
Very nice, comfortable stay.
Liked: Very friendly staff. Beautiful gardens.
Disliked: Location. Would have liked to be closer to other areas of town.
Jackie Fri, 30 May 2025
While this was a lovely...
Liked: Breakfast was tasty. The bed was comfortable. Staff were friendly. Gardens were lovely.
Disliked: My room (308) never got hot water (or even warm water). I called the desk and they said it was a problem with that room and to let the shower and sink run for a while. After 5 minutes, I just couldn't stand wasting all that water and ended up not showering.
Julie Tue, 27 May 2025
Lovely stay
Liked: Beautiful property, great staff and comfortable room. Breakfast the next morning was wonderfull.
Delana Sat, 3 May 2025
Exceptional
Liked: Beautiful room and garden!
Jeff Wed, 30 April 2025
Exceptional
Annmarie Sat, 12 April 2025
Lovely stay, great breakfast, very...
Liked: Stunning property and gardens, lovely breakfast menu served in formal dining room. The beds, bedding and pillows were very comfortable (I like squishy soft pillows there was a good variety for all tastes)- Best sleep we’ve had on a trip. Plush robes were a nice luxury.
Disliked: Deonte served us breakfast, he had exemplary customer service skills, kind, professional communication and happy to give enthusiastic information about the property. A rare find and by far the best employee we encountered.We were initially put off by the reception on arrival, who was the opposite of the great service received by Deonte. Luckily everyone else we encountered during our stay was lovely, but Deonte definitely went over and above. He completely changed our mood, minds and attitude from the indifferent start. In summary, the first impression is key, make sure reception staff is always on point.
Grimes Sun, 6 April 2025
We loved our stay here!
Liked: Having breakfast included was a nice bonus. The bananas foster french toast was excellent The service at the Mansion was impeccable. Everyone was so kind! The Mansion Hotel is in a very upscale neighborhood. It was lovely. We would love to stay here again if ever in the area,
Disliked: It took a long time to get hot water in the shower in the 3rd floor. But I guess thats expected in an old house.
