The Driskill in The Unbound Collection by Hyatt

Lovely place. Would love to...

Liked: We were in a historic suite that was spacious and comfortable. It was quiet and the location was spectacular.
Disliked: The hotel is going through renovations so during our stay there were some issues with parts of the building being closed off. Unfortunately there a a persistent dank musty odor through the hotel.

Superb

Hoping for a 5star experience...

Liked: What I could see of the hotel was lovely, historic and quite well maintained. The bed was very comfortable and the room "a historic king" was well designed.The domestic staff were very helpful, knowledgeable and good at their job.
Disliked: The staff on the main floor while we were there were pairs of young girls who didn't seem at all interested in serving an elder, Englishwoman. I booked the hotel as a birthday treat for my partner, I asked if it could be as special as possible. Our room 427, was at the back of the hotel, about 8 feet from a brick building with a window that was so filthy that you could barely see the empty building during the day, only when its' lights were on during the night. No-one had looked at my booking and chosen my room type that had an outside window or was special. We also wanted to book dinner in the restaurant. We were told the whole mezzanine floor was closed for building work. This wasn't on the website at all when I booked. We went out to dinner instead to Gina's (excellent place). We were given two bottles of beer as a courtesy gesture to make up for the restaurant not being available, except when we got to our room with no view there wasn't a bottle opener. The maid got us one and sorted out other things in the room. Breakfast was disappointing, plastic cups and a limited menu, the food was good but we had to go up to the bar and order then display our numbered wooden spoon so the waitress knew where to bring the food. When we checked out we were charged for extras hat we didn't have, when I told the pair of girls on reception that I was disappointed with the room she said that there wasn't a view from the hotel as it was only 5 stories high. Surely the historic buildings outside the hotel, or even the sunshine would have made our stay more special. She suggested that if I wanted a better stay I come back after October when the building work should be finished. I think the desk staff could do with more training.

Elegant evening at The Driskill....

Liked: Room was fabulous with great view, comfortable bed, elegant appointments, small details including the Driskill D on the bed. The food in the cafe and in the evening restaurant was fabulous. Service outstanding. I could not get over how great everything was. I loved staying at The Driskill. It was an experience -not a room rental for the night.
Disliked: Nothing. Everything was superlative.

In town for the Fourth...

Liked: The customer service this place provides was next level in conjunction with the haunted atmosphere of this place was a whole vibe “chefs kiss”
Disliked: A little bit pricier than I like to spend but well worth the money

So much fun

Liked: Very elegant and classy hotel
Disliked: Nothing

One of the most amazing...

Liked: Excellent hotel, staff were very friendly, beautiful facility
Disliked: Loved everything

Beautiful hotel

Liked: Beautiful place and friendly staff
Disliked: Took 30 minutes to bring up our luggage and valet service was overpriced at $60 especially since it took over 20 minutes to bring our car around.

Superb