The Dominick Hotel

Good

Goood but not enough

Liked: I love the location
Disliked: They moved me to an “upgraded” suite, in a lower floor, and the room was where the staff rooms are and the smell of food was horrible! Bed and pillows were comfy but furniture needs to be cleaned or a real upgrade.

Amazing hotel!

Liked: We had absolutely great time! The views from 41st floor were stunning, hotel staff very helpful, everything clean and comfortable.

Good for people staying in...

Liked: The beds were comfortable and the towels were plentiful. The room was clean.
Disliked: I booked a two bedroom suite however we were given two rooms, One was a one bedroom suite and the other was a separate one bedroom attached by an outer hall. I felt misled by this booking.

Very comfortable stay in a...

Liked: Very comfortable bed
Disliked: Nothing

NEEDS WORK DONE TO BE...

Liked: LIKED TO REMEMBER HOW THE ROOM USED TO LOOK
Disliked: ROOM DEPLETEDNEEDS A MAKE OVERNO DECENT RESTAURANTS OR CAFE OR BAR.

Absolutely not worth it—save yourself...

Liked: Honestly, the only thing I liked was checking out. The location is decent, but that’s about it.
Disliked: Pretty much everything else. The staff seemed annoyed by basic questions, the room was not cleaned properly (dust, stains, weird smells), and don’t get me started on the paper-thin walls—every noise travels. Completely disappointing for the price. No sense of hospitality or attention to detail.

Very rude staff, unwillingly working....

Liked: comfortable beds, good views (but not as promised in booking.com or you should get a goot front desk officer who is willing to help you without lying), wonderful amenities and premium feeling.
Disliked: We've arrived early and knew we were gonna wait. The woman with curly hair took my number and said she will text me, and didn't. I turned back at 5pm to ask the room and they said the room is still seems occupied. Tried to give me another room, I didn't want first but then because I was so tired (10+hrs flight and waiting for the room message but nothing came) I said fine. And then the man in charge come and said "oh no actually the room we offered you is booked and the guests are already on the way" and said the room that they were trying to give me is vacant now. How such thing can happen in a hotel? Woman was so unwilling of doing her job and talking to me. Whatever, I fell for their lies but this is neither luxury nor premium. I normally don't do surveys but this hotel staff made me want to write. After the front desk issue we waited for our luggages for 30min. I called guest services and told them to ring the luggage attendant and they didn't until I went back to the lobby for the 3rd time. On top of this, at the time of our checkout I didn't understand something about the invoicing method and asked it to the front desk officer (the other woman one) and she looked at me and talked vilifyingly and rude. And I just tried to understand. She continued to disrespect me and at the end I said "I don't understand this attitude" and walked bak. The only good attitude belongs to the doormen and these staff made me remember this hotel in a veeeery bad way. Rooms can feel outdated in some aspects like lights and stuff but not a big deal. Sometimes elevators can't keep up with the number of guests waiting. You are a luxury hotel, sauna shouldn't be an extra charge....

Very good