The Delavan

Great

Liked: Very close to the airport , clean and well furnished Shuttle to and from airport
Disliked: Some staff were not accommodating Breakfast was ala Cart a little confusing

Fine

Liked: Location was clean, well appointed and comfortable. Staff were courteous and professional.
Disliked: Food Options were limited because of multiple wedding parties. Staffing did not match demand so service was very slow. Not the staffs fault but definitely a management issue. Food was slow to arrive — we were close to walking out— and the food itself was hit and miss. Was expecting better. Oh, and their single elevator is the slowest I have ever experienced.

Exceptional

Superb

Liked: Location ,room and shower
Disliked: Better mattresses

Perfect Stay

Liked: Everything was PERFECT.
Disliked: The person/ young adult who checked us in had a very bad attitude. He was not welcoming and therefore made us feel uncomfortable during our stay. We checked in late and left very early in the morning. Everything else was PERFECT, and I really appreciated the Suttle Service to airport and back to get our car. Allowing us to park at your hotel until we returned was also appreciated. Thanks so much. Rooms were very clean.

Could have been better

Liked: The room was cute hotel looked nice inside
Disliked: Not cleaned properly and our room had conjoining room which we could hear almost everything from the other room.

Since choice in Buffalo seems...

Liked: Room and bathroom was beautiful, the bed was very comfortable (even though the pillows were too big); Front desk person was very accomodating and charming
Disliked: No decor in the rest of the building; a bit stark, no art work on the walls. Art could really liven up the place and give it a bit of charm

Good times

Liked: Lovely atmosphere
Disliked: Pillows are sooo bouncy be nice to have a combination

Very good