United States
Canada
United Kingdom
New Zealand
AustraliaThe Delavan Hotel Guest Reviews
Overall Average Score:
Excellent (4.25 out of 5)
Write a review
Menu
Write a review
Paula Fri, 13 May 2022
Beautiful hotel nice for a...
Liked: The hotel is really pretty and the stuff was super friendly and helpful.
Disliked: The hotel offered airport shuttle was a bit of a struggle. At first you have to call them to get any information how it works. After we called they told me we should call again as soon as we have our luggage. It was midnight by then and we called the hotel, they said it shouldn?t take longer than 5 minutes to pick us up. We waited for more than 20 minutes but nobody came. We called again and they told us they gonna pay for an airport taxi. That was kind of a hard situation in the middle of the night that could?ve been avoided if they plan it in advance. Anyways the lady at the reception was really friendly and gave me the money for the taxi as soon as we entered the hotel.
Lorrie Fri, 13 May 2022
would stay here again
Liked: bright , spacious. the staff was extremely friendly, check in and out fast. plenty of parking
Disliked: no complaints
German Thu, 12 May 2022
Very good
Jeremy Mon, 9 May 2022
Good
Sharon Sun, 8 May 2022
Exceptional
Laurence Sun, 8 May 2022
I'd call the Delavan a...
Liked: Spacious room with large comfortable bed.
Disliked: (1) no microwave in room (2) no ice bucket or nearby ice machines (3) "Grab and go" breakfast rather than a traditional hot breakfast layout.
Manar Tue, 3 May 2022
Exceptional
Lisa Tue, 3 May 2022
Exceptional
Liked: It was beautiful!
Tamika Sat, 30 April 2022
Exceptional
Carolyn Thu, 28 April 2022
Supremely clean and luxurious!
Liked: The facility is very clean. Updated walk in shower, toilet divided from rest of bathroom. Spacious double room. Very nice fitness center. I booked spa appointment for pedicure and massage, the staff provided excellent service in calm, quiet atmosphere. The breakfast provided was grab and go coffe/tea with bagel, muffin or english muffin that could be toasted and yogurt. I stopped in at the on site restaurant and had a soup/salad which was good, the menu is moderately high priced and room service is available on a limited selection.
Disliked: The room I had could be ajoined to the room next door and I am not sure if that is the reason but I could hear clearly the coming and going and activities from outside my room. The decor while updated is opulent and a bit over the top for my taste. Lastly, the location was across the street from the airport, I did not realize that it was quite a distance from the city centre (approx 20 min drive) where I was going to attend a concert. The area around the hotel does not have much in the way of restaurants, movies etc to utilize.
