Liked: Everything was ok
Disliked: Got a 75 dollar charge for water and a yogurt

Adequate

Liked: Free movies
Disliked: Food menu was limited and the menu given to us when we ordered was not right. Afterwards we were told they were out of items on the menu.

Exceptional

Room was comfortable and clean.

Disliked: Staff isn?t overly friendly.

Very good

Disliked: I?ve stayed at the Del Monte many times in the past 30 years or so. My mother lived in Pittsford and it is where we stayed when we visited her. I am not real happy with the new decor. I find the rooms sterile and cold. I would have decirated them more ?traditional?. On the other hand I will still probably stay with you because of the location, walking on the canal and eating breakfast at the Coal atower. But I believe you could have done alot better with the renovationn

Superb

Good

Exceptional

Liked: The facility was very clean and very elegant The staff was very friendly and accommodating I had a nice time there.
Disliked: Nothing was bad

Good