The Dean Hotel Guest Reviews
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|0.3 miles from Providence centre|
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James Mon, 19 August 2019
Horrible Valet Parking!!!
Liked: The Café was great, and the Karaoke bar was good.
Disliked: The Valet parking was horrible. We had 4 motorcycles, and we had no problem parking the bikes ourselves, that wasn?t the issue. The issue was, the valet parking charged us $120. For one night, and we all had to park in one parking spot. No one at the hotel knew what to do, how to handle parking for motorcycles, what price to charge, or anything. We where told it would be $30, per parking spot but then the hotel charged us x4. Well then, the hotel should have given us x4 parking spots, and told us from the beginning that it would be $30. p/night each.
Lucy Mon, 19 August 2019
Totally fine but didn't match...
Disliked: The staff on the front desk seemed overworked. The check in was very slow and the staff seemed busy and stressed. We'd been advised earlier in the week that we could ask check in any questions on arrival about local things to do etc, but this wasn't possible with how busy they were.
Katherine Fri, 16 August 2019
Alain Fri, 16 August 2019
It was okay for 1...
Liked: Nice cafe integrated. The guy makes great coffee and good muffins.
Disliked: Lots of stairs and a small, old elevator. No way with lots of luggage. Room was quite big, yet stinky and old fashioned. Carpet nailed to the floor. Nicely refurbished bath room. Noicy building site next door.
Carolina_lt Thu, 15 August 2019
Hip hotel with fun activities...
Liked: It's a very cool hotel with a karaoke lounge, coffee shop and restaurant all inside.
Disliked: It was a little bit loud at night with the karaoke going on, but the hotel itself is lovely and the staff were very friendly. The room was very minimal with no refrigerator or other necessities (like q tips or cotton pads). Overall a nice stay but maybe overpriced.
Patome Wed, 14 August 2019
Liked: Great interior decorating. Charming!
Disliked: Elevator...old school and tiny.
Owen Tue, 13 August 2019
Rolls Royce service in a...
Liked: The service of all staff at the hotel was exceptional and everyone was so friendly. Of all the hotels we stayed at on a two week tour of the North East the service here exceeded them all by a country mile.
Disliked: There should have been free and accessible drinking water at different points in the hotel.
Cale Mon, 12 August 2019
Great hotel and staff in...
Liked: The vintage style and decor were fantastic. The room was small, but well laid out and efficient. The onsite bar and restaurant were top notch. And finally, the historic lift for an elevator was a lot of fun.
Disliked: valet parking is only option on site
Rebecca Sun, 11 August 2019
Anonymous Sun, 11 August 2019
The place is pet friendly...
Liked: Great room - comfy bed. Super quiet, stylish renovation.
Disliked: The elevator doors are very very old and hard to open / ancient elevator. Try to get a room on 1st or second floor next time.