The Dean Court Guest Reviews
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Morris Fri, 22 August 2025
A throughly enjoyable stay, would...
Liked: Nicely furnished, good vibe, very good sized room and very comfortable. Excellent location. Staff very nice.
Disliked: I don’t think there was anything negative to say.
Beverley Fri, 22 August 2025
Superb
Caroline Fri, 22 August 2025
Great stay
Liked: Staff , location and breakfast
Disliked: Bed was a little small and soft
Julie Fri, 22 August 2025
Exceptional
Anonymous Fri, 22 August 2025
I would never stay there...
Liked: Very disappointed with the hotel.
Disliked: The bedroom had a bad musty smell. Lots of noise. The safety box was down at the bottom of the wardrobe so very difficult to get too. No shower cap and no face flannel in the Bathroom. They don't provide face flannel's according to reception. No land line phone in the room so when looking for shower cap I had to get out of the shower and walk down to reception. Thick cobwebs around the window because of the big white pipe coming from the back of an air conditioning unit which was shoved out the window. Lots of noise coming from the street day and night. A nice couple of spiders in around the window. The bed was comfortable. The breakfast was extremely poor. Had an overall feeling of the reception/ dining area being very grubby and unclean. The outside area where there are steps before you get to the door into reception was filthy. There were bits of rubbish, leaves from the trees on the grubby disgusting carpet. I was told a few times by staff that the hotel has a new owner. That seems to be the line used to cover the poor standards. It was very obvious a few staff are clearly very unhappy in this new arrangement and their jobs. Really disappointed in the hotel. I had planned this trip 6 /8 months ago for my 60 birthday and decided to pay extra for a nice hotel £580. It s a beautiful building and a great location but when you get inside it's hanging by a single thread. It's such a shame.
Karen Thu, 21 August 2025
Pleasant
Liked: The location, pet friendly and parking
Disliked: The room was small and cramped. No room to open the suitcases nor to move around.
Jacki Thu, 21 August 2025
Lovely time
Liked: In a lovely location the srsff where so helpful and kind to sorting the parking for your car to the night porter letting us in and out when going for a ciggie nothing was to mucb trouble breakfast staff where very friendly to infact all staff where very nice
Disliked: Felt our room was a little small for what we paid but it is what it is but the view made up for this
Kenneth Thu, 21 August 2025
Great stay but would choose...
Liked: Room was fine and location excellent
Disliked: The rest of the hotel was dated, tired and smacked of former glory. Not worth the £299 per night we paid.
Taylor Thu, 21 August 2025
Exceptional
Jeff Wed, 20 August 2025
Great stay nice staff room...
Liked: Welcoming. Efficient. Close to where we wanted to be. Car parking whilst extra the concierge system worked well
Disliked: Nothing to eat after nine. Not even snacks. Not helpful if you are diabetic!! Breakfast poached eggs a little underdone!!!!