Pleasant

Liked: the hotel was lovely but the restaurant inside lacked ambiance and staff was unprofessional. I notified ahead that I would like a special table due to occasion and that did not happen… no idea. Anyways, we were surprised by the wait staff etc for that level of dining. We booked the hotel hearing a year ago about detail to customer service etc….. hopefully that will improve.

Exceptional

Disappointing

Liked: the location and the restaurant
Disliked: the room was very small and basically in the basement. I booked a queen room and these are located on the 1st floor which means underground

Good

Disliked: doesnt give you different channels on tv, the only channels included would play several ads before it played a talk show.

Superb

Wonderful stay

Liked: Big spacious and clean room and bathroom. Centrally located.
Disliked: No espresso machine inside the room.

great place to getaway, even...

Liked: tall ceilings, good air conditioning, friendly staff, super helpful workers, and great food at elderwood restaurant.

It was fabulous!!!

Liked: Didn’t have breakfast.
Disliked: Nothing

smoke and mirrors

Liked: the building itself is beautiful.
Disliked: banging noises in the walls- maybe old pipes? no sound barrier between your room and the street noise- there was street construction ALL NIGHT next to my bedroom window. no hot water in the morning so had to take a cold shower. power went out numerous times during the early morning. bed is not comfortable. the air-conditioning won’t set below 67 and it never got below 72 in the room. horrible horrible night sleep. needless to say I will not be staying here again.