The Cumberland Guest Reviews
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Write a review
Frances Sat, 23 August 2025
Very good.
Liked: Location was lovely.with a view of sea and sky.Plenty of interesting ornaments.Nice to have small fridge and little table and chairs in the bay window.
Disliked: The flights of stairs... we're in our seventies.The ensuite was cramped but adequate.Would have been nice to have a breakfast on offer.
Naomi Wed, 20 August 2025
Exceptional
Dodd Tue, 19 August 2025
Appalling
Liked: The loca was lovely infont of sea view
Disliked: The bed was on two mattresses We slept on a mattress protecter no top sheet on bed but was on the single bed.Bathroom very small couldn't get into shower come bath as you had to get in via bk of bath .There were dead insects on skirting board in room was still there when we left then a bug on my husbands pillow I have photos. There was no break fast no bar ,the staff were no were to be seen through the stay.I would like some sort of compensation or my money bk £280 is a lot of money
Graeme Sat, 16 August 2025
Quirky, convenient, cosy, simple and...
Liked: Very quirky styling, could say dated but nice
Disliked: I stayed in room 14 which is up a lot of stairs. When arriving with lots of bags it’s quite a challenge to carry them up the narrow staircase
Anonymous Fri, 15 August 2025
Passable
Liked: Bit dirty
Disliked: Bit unclean
Khurshid Thu, 14 August 2025
Disappointed
Liked: The rooms and bathroom were clean.The staff was friendly and approachable.
Disliked: The beds were so uncomfortable that my husband and son were complaining they couldn't sleep. Every time they tried to change their side, the bed made a creaking sound as though it's about to break. Both me and my husband ended up with back pain, due to which we only stayed 2 nights and checked out earlier than we planned to. We booked to stay for 3 nights, but because the beds were so uncomfortable, we only stayed for 2 nights and left.The staff made up the bed in one of the rooms on the first day and didn't bother with the second room. The second day, they made up the bed in the second room and left the first room. I had to ask for toilet paper after it finished. The rooms were really hot and stuffy, another reason we couldn't sleep for most of the night. One bedroom had a fan that didn't work. The second bedroom didn't even have a fan. Our rooms were on the second floor. Every time someone moved around on the third floor, we could hear them like as if they were stomping around. That was due to the floor boards being really old and loose. We could hear the doors banging. For the price we paid over all, it was a very disappointing experience
Jennifer Tue, 12 August 2025
Superb
Liked: We had a up grade and it was on the first floor,with see view
Disliked: Parking
Sachin Tue, 12 August 2025
Superb
Liked: nice
Disliked: nothing
Timothy Mon, 11 August 2025
Good for the price
Liked: Beds were comfortable, room and bathroom were spotlessly clean. WiFi worked well and there was a Roku TV, so convenient for Netflix etc. Beds were turned down and things restocked and tidied during the stay.Location is the best, right next to the sea and central.Price was reasonably.No on site breakfast options, but lots in the immediate area including a Wetherspoons 2 mins walk away.
Disliked: Worst thing was that the shower temperature was all over the place. Various other things needed some attention - non-functional fridge, towel heater bodged onto the wall, but these didn't really affect our stay.
Anonymous Fri, 8 August 2025
Amazing service
Liked: Wonderful service. Lovely views. Tess was very accommodating and I enjoyed our chat!