Name: The Crown Inn Pooley Bridge
Address: Penrith, Pooley Bridge
Telephone: 0745 127 3975
Rating: 4.5

Superb

Liked: Large comfortable and well presented room

Great overnight stay

Liked: Location, staff, food and drink were fabulous
Disliked: A lift would be great and air con but it’s hard in old properties and expensive.

Don't charge for a coffee...

Liked: The room was decorated to a high standard. The fittings in the bathroom were top quality. The staff were lovely and very helpful during our stay. The setting of this hotel is wonderful.
Disliked: The food wasn't great. I had panang curry which was tasteless and looked like it had come out of a jar. The breakfast was ok but I was told that I'd have to pay extra for a latte. When you pay £175 for one night I find it very greedy of the hotel to charge for a latte with your breakfast. Especially when it came out of a machine that most cheap hotels have available for guests to help themselves during buffet breakfasts. I took my money elsewhere and bought a barista coffee.

Charming Inn in a picturesque...

Liked: Comfortable rooms, lovely location and delicious included breakfast.
Disliked: No direct parking available - had to pay for parking down the street.

Location great, rooms good, food...

Liked: The staff were very pleasant, evening restaurant staff need to be a lot more focused on customers (in need of training), the morning breakfast staff were fantastic.The bar staff were also very good and polite
Disliked: The food is a very poor standard for the price. It is easily 20% overpriced for the quality received, harks back to the darker days of British cuisine, there is no place and no reason for the food to lack the quality and flavour that it does in the Crown. There are no excuses for this especially given the exceptional local produce available.The room was good but when you looked under the bed it had not been cleaned for a long time!