Name: The Crown Hotel
Address: Thoroughfare, Woodbridge
Telephone: 0745 127 3975
Rating: 4.25

Superb

Disappointing, overpriced room

Liked: Staff were pleasant and helpful. Bed was comfortable.
Disliked: The room requested was twin but we got a double. For the price I was not pleased with the tired state of room decor in places such as badly scuffed internal door and furniture. The skirting painting in the bathroom had clearly been done in a hurry without any masking and looked a mess. There was rusting in the bath. There was no plug point on one side of the bed and cobwebs and spiders in the window double glazing. The impression we got was that although the staff were perfectly pleasant, there is a lack of care and attention from the management to obvious details that customers paying £180 a night would expect. We won't be going back.

Very pleasant stay . Good...

Clean and comfy, great location,...

Liked: Clean, comfortable, good parking, helpful staff
Disliked: Bath ran very quickly , shower gel out of reach if youre in the bath- no fridge

When I tried to ring...

Liked: Location
Disliked: Communication

All very enjoyable and would...

Liked: All very nice,excellent customer service from everyone
Disliked: Everything very good.

The staff at the Crown...

Liked: The location was excellent, close to all amenities with private parking.
Disliked: Nothing springs to mind , everything was good.

Enjoyed our three days at...

Liked: Large room and bathroom. Very pleasant outside area to eat or have drinks and there were plenty of parking spaces. Hotel also well located in the middle of town.
Disliked: Would have liked an elevator but staff very kind and carried our luggage to and from the room on the first floor even though we didn't request it.

Nice, friendly hotel, located in...

Liked: Very quaint hotel, lovely location, staff extremely friendly, breakfast choice was very good. Rooms are spacious too.
Disliked: Like most hotels, air conditioning is not a standard feature, so rooms can become very warm

Lovely location. Needs a little...

Liked: Very good location. Good decor in the hotel itself. Good size car park. Friendly staff.
Disliked: We were 3 couples. Our friends ended up in the old part which was a smaller room and dark and dingy. Their sash window was propped up with a piece of wood!!! The other 2 rooms including our own were much better and bigger. The sash windows had stops on them for health and safety but it was soooo hot. The fans provided blasted out but sounded like an aeroplane taking off. None of us slept. The breakfast was good except there was hardly any Greek yoghurt in the pot and nothing was replenished. We had to ask for more orange juice which only got replaced on the 2nd time of asking. The cooked to order breakfasts were good.