Superb

Liked: Warm welcome at reception. Comfy bed and the whole hotel was lovely and warm on a very cold weekend. Lovely breakfast.
Disliked: Having to leave.

Very good

Girls weekend

Liked: Facilities, staff and breakfast fabulous. Lovely spacious room and very central
Disliked: Was very warm in the room our only complaint. One point my friend accidentally left some money in the room and we had left to go home to Glasgow and we?re already in York when she discover this. Staff went to room and retrieved it but refused to send to her or credit the card used for payment with the result my friend had to return to the hotel from York then back to get our connection to Glasgow this was extremely stressful and upsetting to say the least and feel it could have been resolved easily if the credit had been done to the credit card. Apart from this we were very pleased with the crown and would return, it just left us very disappointed after an otherwise lovely weekend.

Fabulous

Liked: The food is outstanding for the price we paid. Staff were pleasant and helpful where possible.
Disliked: We were kept waiting for our room for over an hour after the suggested time. We were advised to wait in the brasserie where we could buy drinks to pass the time. Later a couple who arrived after us were given the drinks of their choice free as compensation.....when we were eventually allocated our room we mentioned this and were given a complimentary glass of wine voucher to have with our meal.

Superb

Superb

Liked: Nice, spacious and comfy room with separate bathroom. Lovely building with great surroundings. Staff were brilliant and on point !
Disliked: Creaky floor was annoying. Lack of parking and charging guests for parking in those spaces is a let down

Enjoyed my visit very much...

Liked: Friendly staff, good location and very nice bed!
Disliked: Car parking.

Very good

Liked: Great location to the shops and restaurants.
Disliked: Very little parking and had to park 10mins walk away in a side street not good when checking in after 6pm and it?s dark and cold outside . The room had 2 single beds joined together to make a double so had a nice crease down the centre to lay on ! And the room did need some decor touches .

Superb