The Cranberry Ascend Hotel Collection Guest Reviews
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Anonymous Sat, 31 May 2025
Very good
Donna Thu, 29 May 2025
Exceptional
Chasity Wed, 28 May 2025
Exceptional
Belinda Sat, 24 May 2025
Don' have high expectations and...
Liked: Location - was on the way to somewhere else. Bed was comfy.
Disliked: Could hardly open the door. One towel was completely frayed all down one side - I mean come on. That would be in my rag bag at home! Face washers were thin, one had a hole and not clean. No kettle. No tea. Did not alert this guest that breakfast ended at 9:30 and no guest folder with easy to source info. No food on site after breakfast excet a pretty lean 'pantry'. This hotel is presented on line as if it is high end of medium. I would say it is low end of medium at best. High end of low at worst.
Anonymous Mon, 19 May 2025
Enjoyed our stay, would recommend...
Liked: The rooms were clean, equipped with a couch and small kitchen area, as well as a balcony to sit outside and enjoy the evening. We traveled for our daughters' graduation from WVU so it was close to the coliseum. The restaurant next door was fabulous, especially sitting outside under the trees and on the golf course. The bed was comfortable. Highly recommend to others and will stay here when our 2nd daughter graduates from WVU in 2 years.
Disliked: The young lady working the front desk on Saturday evening checked us out for a few snacks from the snack bar area behind the front desk. She went to give my husband change but he kindly told her that she could keep it, it was for her. She just turned around and put the cash in the drawer and never said thank you or acknowledged his kindness. I just thought that was a little rude. Everything else was 5 stars.
Tabetha Fri, 16 May 2025
Exceptional
Liked: The place and the people where very friendly and clean
Disliked: The coffee wasn't that good, didn't have options with it either
Michael Tue, 29 April 2025
Very good
Susie Mon, 24 March 2025
Perfect for what we needed
Liked: Close to family
Disliked: Mattress very soft
Chris Sat, 22 March 2025
Short and sweet
Liked: Staff were very helpful and the breakfast was delicious. Only stayed over night as we were traveling to Florida. But the room was perfect.
Disliked: The restaurant / bar next door can get loud but that's patrons not the bar or hotel's fault. Ask to stay up higher or opposite of the bar. Good food and fun for the kids though.
Caleb Tue, 18 March 2025
Exceptional