Exceptional

Very good for the price...

Disliked: Room had some broken items such as drawer handle was broken and ceiling fan was missing a blade.

Exceptional

Exceptional

Superb

Exceptional

Room quality is very inconsistent

Liked: Booked two rooms; One for my husband and I and our two boys and one for my parents so they could babysit for us one night. Exact same room rate and type. One of them was nicely appointed and well kept. The other left a lot to be desired. The decor and especially the mattress in the sofa sleeper were vastly different. The sleeper mattress and furniture in the nicer room were newer. The sleeper mattress in the nicer room was thick memory foam and comfortable for the kiddos. The mattress in the less nice room was absolutely awful. You could literally feel all of the huge coils just running your hand over the mattress. My 2 year old and 6 year old had a lot of trouble getting comfortable and those kids sleep anywhere. I was really disappointed by that. Pool was nice, but a bit overcrowded for my liking even though it was supposed to be at limited capacity due to the pandemic. Balcony was nice. Outdoor pool are wasn't open yet but looks like it would be really nice. Walking distance to so many shops and restaurants and the LG museum. Location was pretty great.
Disliked: Booked two rooms. Exact same room rate and type. One of them was nicely appointed and well kept. The other left a lot to be desired. The decor and especially the mattress in the sofa sleeper were vastly different. The sleeper mattress and furniture in the nicer room were newer. The sleeper mattress in the nicer room was memory foam and comfortable for the kiddos. The mattress in the less nice room was absolutely awful. You could literally feel all of the huge coils just running your hand over the mattress. It looked like it was a twenty year old mattress. My 2 year old and 6 year old had a lot of trouble getting comfortable and those kids sleep anywhere. I was really disappointed by that. Pool was nice, but a bit overcrowded for my liking even though it was supposed to be at limited capacity due to the pandemic.

Poor

Liked: Room was nice and spacious, the location was good in lake geneva
Disliked: Our room was right off the lobby and all night large groups would be yelling as they walked by. No noise insulation, it was like. They were in the room with us yelling making sleep impossible. Staff did not ask anyone to be quiet, can only assume they didn't care.

Exceptional

Liked: I love everything else. The accommodations were more than favorable.
Disliked: I did not that there was ash on the chairs outside.