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AustraliaThe Cove Hotel Ascend Hotel Collection Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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Celeste Fri, 13 May 2022
Exceptional
Darlene Wed, 11 May 2022
Wish I could have stayed...
Jonathan Tue, 10 May 2022
Bi-polar. Upgraded room features, great...
Liked: 1. Premium facilities in the room - lights, toilet, shower.2. The room looked "clean".3. Comfortable bed.4. Breakfast was delicious out on the patio.5. Breakfast server was most accommodating
Disliked: 1. Room smelled foul when first entering. Fortunately, we could crack open the window and turn on the exhaust fan.2. The pillow smelled "chemical", not pleasant.These two items make the great facilities not count.3. The desk staff didn't relate that you could take the tram (1/2 block away) to the ocean-front. They had never taken it. 4. Staff said the walk to the oceanfront would be 20 minutes or so. Clearly wrong, but fortunately we decided on a taxi that took more than 10 minutes.
Dina Mon, 9 May 2022
Overall was nice.
Liked: The room was nice.
Disliked: The location was ok.
Katie Mon, 9 May 2022
wonderful stay for singles or...
Liked: everything. really safe, secure gates, beautiful open lobby and bar that opens to the awesome pool. we enjoyed every second and will be back if ever in Long Beach. check in was fast and we slept great!
Disliked: nothing
Joshua Thu, 5 May 2022
Very good
Ronny Tue, 3 May 2022
Superb
Fernanda Tue, 3 May 2022
A very pleasant surprise!
Liked: The place, decorations quick response from personel.Plenty of space, AMAZING BATHROOM AREA!
Disliked: No jacuzzi, can use a little more of cleaning, carpet is old or worn out, I understand is a very big room.
Kaila Mon, 2 May 2022
Exceptional
Disliked: the area wasn?t as nice as the photos lead to believe. however, inside our suite was really cute and clean.
Jennifer Wed, 27 April 2022
Superb
Liked: Room was spacious. Pool had plenty of seats available on a Sunday afternoon. Bar was a nice option.
Disliked: The website talked about champagne at check-in. When asked about this, the front desk person said this was discontinued due to Covid a couple years ago. I'd suggest keeping your website updated with the hotel's practices.
