Front Desk Shameful

Liked: Nothing.
Disliked: The front desk clerk lied and said two different credit cards of mine were declined. Only she knows why she lied. Left this property and had no issues with my cards moving on.

Good

Liked: Deck with chairs
Disliked: Sink needed repair.

This is our go-to place...

Liked: The pool and Jacuzzi were open and uncrowded. It has a very homey feel to it. We love the freshly popped popcorn that they provide free of charge every afternoon. We were within walking distance of two major outlet malls, an amusement park, and The American Music Theatre, plus several restaurants.
Disliked: Due to COVID restrictions, they could not provide their normal free breakfast selection. They did offer in its place packaged nutrient bars. Coffee and orange juice were also available all day for no charge.

Exceptional

Liked: Location/restaurant/pool

Disappointing

Liked: The manager was very nice and helpful. There was popcorn available all day as well as hot water and coffee. The beds were comfortable and clean. The linens were clean. There was always someone available to answer questions and help. We have stayed several times and have always liked the hotel. The value was good.
Disliked: Due to COVID19, it seemed that hotel was not maintained as often as it used to be. We did not see any cleaning service until we were leaving. The rooms were musty and smelled damp and the bathroom floors needed more scrubbing, although the bathroom overall was clean. We did open the window to air out the room a bit. There were only 2 types of packaged goods for breakfast, which is understandable, but these items should not be advertised as breakfast if breakfast is not currently available. Even packaged bagels would be a good option or packaged juices. In addition, due to COVID, the rooms are not cleaned daily when your stay is on the shorter duration.

Great place

Liked: I had a fabulous stay. It's close to all the attractions (Dutch Wonderland and outlets). Kerry was very attentive to the guests.

It was everything i needed

Liked: Emily was the best She went out of way to be courteous and kind She was also helpful getting our needs met
Disliked: We didnt like that there was no breakfast due to covid though not their fault They still supplied 24 hour coffee To go snacks and popcorn

Not worth the money at...

Liked: Location was ok.
Disliked: Paid almost $200 a night for this room and the room was very old...outdated furniture and the room itself was outdated. Tv only had religious and shopping channels. Bathroom sink had rust and cracks in it...tub was old style. No view from the balcony which also needs updated. Breakfast was a joke. It consisted of a crushable, pop tarts and a granola bar. I understand it?s Covid but could have at least had orange juice and cereal.

Exceptional

Liked: Clean and very polite staff