The Cotton Sail Hotel Savannah - Tapestry Collection by Hilton

Relaxing Savannah

Liked: Fantastic location at the lively river front and downtown in walking distance. Nice building transformed into a hotel.
Disliked: Building noise every morning getting us out of bed before 8am. I would not call this closet a Gym. Breakfast "included" comes down to a 15$ voucher for the rooftop restaurant. Not really what we expected from the description in Booking

Very good

Liked: Location and view was great. Great customer service. Samantha went above and beyond to accommodate me.
Disliked: The smell of the rooms.

Good

Liked: No parking
Disliked: Parking high cost

Comfort, clean, with old world...

Liked: The room was absolutely beautiful! The bed was extremely comfortable. The staff was amazing! No surprises with parking. The valet service was helpful and really sweet. Samantha was helpful and made check in a breeze.
Disliked: The night shift attendant was not very friendly. Terrible attitude. Was not very helpful and acted like it was a burden to help us. Smile a little it goes a long way.

Superb

Liked: Location.
Disliked: 45.00 a night parking!! Very bad. I was told 45.00 and was charged 90.00

Quaint, affordable and clean

Liked: The beds were very comfortable. The first night due to the ac system being worked on ours wasnt working right. However it wasn't terribly warm. The front desk offered to move us the next day as they didn't have anything to fit all of us. They also lent us a box fan which helped a lot. The next the ac was working properly and our room was super comfortable. We had a river view and what amazing views. The cargo ships coming in and out of the port. Access to river st was easy. A public parking garage was a very short walk to the hotel. It was cheaper than valet parking and not far at all. The hotel had 3 bikes out front to use, im not sure the process for borrowing though. Lastly the staff was amazing and so helpful. We loved our stay here.
Disliked: Nothing

Good hotel but not worth...

Liked: Location. The location made the whole trip.
Disliked: The A/C was very poor. Had the thermostat set as low as possible and the temp in the room never dropped below 75. The balcony was definitely smaller than in the pictures. Was very shocked. There is no fridge or microwave in the room. If the A/C unit doesn’t work well due to the age of the room, they should maybe put box fans in the rooms for use if needed. Also parking that isn’t valet only. Needing to access vehicle late at night is needed sometimes.

Exceptional

Liked: Location
Disliked: TV wouldn’t stay on

Very nice place. I would...

Liked: Very close to everything. We only got our car from the valet when we went to Tybee Island. Walked everywhere else.
Disliked: Our room was very loud. Don’t know if it was because we were on the 5th floor beneath the bar and restaurant. However, they did offer to move us. The balcony room is also not worth paying for. You can’t sit out there, only room to stand.