The Cosmopolitan of Las Vegas Guest Reviews
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Write a review
Oliver Sat, 7 June 2025
Disappointing and given every opportunity...
Liked: Room was lovely and good location
Disliked: Let down on multiple occasions. Came for our wedding and despite reaching out multiple times I wasn’t messaged back, no email returned and at every opportunity I tried to make something special for us the Cosmopolitan let us down EVERY TIME!!! Extremely disappointing. Came here to save money over the Bellagio Penthouse but the truth is sadly the service does not match up
Neil Fri, 6 June 2025
Bad
Mohammad Thu, 5 June 2025
Exceptional
Anonymous Tue, 3 June 2025
Disappointing
Liked: Lots to do and different options for food and drink.
Disliked: Our room wasn’t ready at check in. We waited until 5pm and it still wasn’t available. We had a concert we needed to get ready for and after making our 3rd attempt w the front desk we were given a different room at 5:30. Not acceptable at all and very frustrating with our first stay at your hotel. Our new room was larger than our first which was nice but overlooked the 4th floor pool which had a Dj playing until 3am. Even with our doorway closed (and curtains) our windows were pulsating with the music. Then to wake up in the morning not to have a coffee maker in the room? Lastly, the ice machine on our floor was broken our whole stay. We were unable to use the machine on the floor above or below because of the key access. We had to call to get iced delivered which had a fee. We were given a credit for the first delivery but not for anymore request. Very disappointing stay after the recommendations we were given for your property.
Claudia Tue, 3 June 2025
Exceptional
Mark Mon, 2 June 2025
Exceptional
Anonymous Mon, 2 June 2025
Ok, but good have been...
Liked: Location, staff, facilities
Disliked: Room was large, nice and clean. However, even though we specifically asked for higher floor, they gave us a room with a view of a garage and parking lot. Ruined the whole experience.
Crucerescu Mon, 2 June 2025
Exceptional
Gus Mon, 2 June 2025
Exceptional
Anonymous Mon, 2 June 2025
Bad