Name: The Cornell Inn Lenox & The Berkshires
Address: 203 Main Street, Lenox, MA
Telephone: (888) 420-1676
Rating: 4.75

Great place - looking forward to returning.

Liked: The Innkeepers; the setting; our accommodations and breakfast.
Disliked: Everything exceeded our expectations.

Exceptional

Liked: Beautiful B&B in a historic building, updated with modern fixtures. Very convenient to walk to town and close free parking. The staff was very friendly and accommodating and the breakfast was good with vegetarian options.
Disliked: The room temperature was a bit difficult to control and the window coverings didn't keep out much light.

A cozy place that I...

Liked: The complimentary breakfast was incredible! So much and made to order. In addition we had a complementary bottle of wine and also had the opportunity to get a seasonal drink and participate in a cognac tasting. The room was very cute and comfortable too.
Disliked: Just plan on coming once check in begins for all those cools perks I mentioned above. We arrived early while they were still getting everything ready. Everyone was super kind and welcoming despite that though!

All in all a very...

Liked: The breakfast was delicious and the servers were very nice. All of the staff were extra accommodating. for example, I was feeling a little bit of low blood sugar and the lady at the front desk got me a bananas and some of the brownies. That helped me tremendously. It was a very friendly atmosphere. It was a beautiful setting with the goldfish pond and the landscaping.
Disliked: My room was painted a dark blue which was fine, except the ceiling was also dark blue so it felt like I was enclosed in a box.

Not worth it, stay at...

Liked: Convenient to the Berkshires. Overall the room is in good shape, clean.
Disliked: Unwelcoming and unfriendly. Arrived slightly early, without a smile coldly told to come back after 3 to check in. Next morning at breakfast asked for a fried egg - “we don’t go off menu” - 10 minutes later a staff member asks the kitchen for the same thing - “oh sure no problem”. Final straw - get a $50 charge tacked on to my credit card with no explanation. “House keeping said there’s a pillow missing from your room”. Absolutely ridiculous.