The Connally Hotel Downtown Atlanta Ascend Hotel Collection Guest Reviews
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Write a review
Sean, Sem, visiting Masquerade Atlanta Tue, 16 January 2024
The food was very nasty; the bed mattress needs to be replaced - the springs were bad in the back. There was a 3 inch streak of bug guts on the ceiling. The room smelled.
Liked: The convenience to the venue.
Disliked: The bed; the morning breakfast and the dirty room.
Dianette, Ashv, visiting Masquerade Atlanta Tue, 13 June 2023
Rooms were clean and employees were nice and helpful.
Liked: Location.
Disliked: None.
Joanna, Madisonville, Texas
Liked: Everything was great.
Disliked: A lot of people hanging around the front.
Natascha Fri, 25 July 2025
Poor
Liked: The view
Disliked: The couch was to hard to sleep on
Alyssa Fri, 25 July 2025
Exceptional
Liked: I liked how nice the staff was.
Disliked: Nothing
Dominique Tue, 22 July 2025
The staff were nice and...
Liked: I liked the location of the hotel. We were there for Beyoncé’s Cowboy Carter concert. We were able to walk to and from the Mercedes Benz Stadium.
Disliked: I didn’t like that we had to pay $55 per person for valet parking, when we’re already paying to stay there! There was only ONE person working the front desk. He stepped away to help someone and didn’t return for 40 minutes!!! We’re all just standing there waiting to be checked in and the AC was NOT working in the front lobby in the height of Summer, in the South of all of places! That lobby was unbearable! Where is the money going?!? Also, there were absolutely NO towels available when we arrived. We were told by housekeeping that we would have towels in 30 min. Well, we left for the concert, came back over 4 hours later and still NO towels! I had to call the desk twice just to get towels after 11 at night!
Anonymous Tue, 22 July 2025
Poor
Gibson Mon, 21 July 2025
Bad
Anonymous Mon, 21 July 2025
Excellent
Liked: N/A
Disliked: Excellent customer service but should have been faster in attending to customers.
Jeanne Mon, 21 July 2025
Good
Daveigh Sun, 20 July 2025
we had an amazing stay...
Liked: we loved our view and the actual building. it was beautiful!!
Disliked: no free parking!!!
Dejohnna Sun, 20 July 2025
It was convenient and comfortable...
Liked: Proximity to the Marta.
Disliked: The lobby and elevators were hot (no AC).
Ashley Sat, 19 July 2025
I wouldn’t stay again.
Disliked: No towels or sheets. Dirty sheets were left in the room on the floor. Room wasn’t clean