The Como Melbourne

Good

Exceptional

Very good

The Como certainly isn't what...

Liked: - really valued the upgrade on arrival- the blue rubber duck in the bathroom
Disliked: - property in major need of an upgrade/update - looking old- cleanliness of bathrooms questionable - some mould around the jets in the spa bath- having 1 x soap and 1 x body lotion cannister nailed to the wall is what you'd expect from a budget hotel - not the Como- irritating having to stand up in the bath everytime i needed to dispense soap in to my hand- breakfast was not to expectation - no pastries, no self serve toast, simply a small bowl of aged fruit in a bowl- we were a family of three - two adults and a 5YO child - not enough towels provided- car parking is expensive given it's not sheltered or protected. i could see my car from my the room window and paid $49 for that which wasn't really worth it. I could've parked in the street for less- no ambience in the brasserie - no music, deathly silent, very cold and unfeeling

Exceptional

Good

Liked: The staff were extremely attentive and helpful. The location was great.
Disliked: The bathroom, in particular, the bath/shower, needs updating. Extremely outdated and the room was just average (we expected more for the room rate we paid).

Good

Very nice hotel. Staff were...

Meh

Liked: It’s easy for Ubers to pull up outside
Disliked: The room was outdated, the shower would be completely inaccessible to a lot of people given the ludicrously high step to get into it. The whole venue is incredibly outdated and poorly maintained. You will also have to carry your luggage up and down multiple flights of stairs to get from reception to the lift.