Nice hotel; good value considering exorbitant costs of nearby hotels. Excellent staff.

Liked: Friendly and helpful staff.

At $450+ night plus high...

Liked: Back Bay location. Reception upgraded the room. Staff is very accommodating.
Disliked: Because of long renovation, the restaurant was closed and there was scant seating in the lobby; and no computer or printer in the lobby. The bathroom was small and tight, even in the upgraded king.

Passable

Good sized rooms. Excellent room...

Liked: Location
Disliked: No breakfast with room reservations

Superb

Liked: Location, the room is comfortable.
Disliked: There could be more options to charge laptops etc. in the room.

Good

Exceeded our expectations with strong...

Liked: Location is wonderful, within walking distance to shopping district and Boston public library. The hotel is conveniently located beside a subway station! The front desk is so helpful to give us advice on where to go and the events happening during the period!
Disliked: -

Exceptional

Superb

Convenient walkway access to Hynes...

Liked: Since the restaurant was closed for the season, the hotel provided a complimentary continental breakfast which was adequate.
Disliked: There was an unfortunate incident with the HVAC system which prevented our sleep one night of our 6 night stay and the hotel only provided a one night 40% discount instead of a full 1 night comp refund.