The Coach House Bristol

Basic, not a pleasure for...

Liked: Location and initial appearance’s
Disliked: It was tired and shoddy. The room smelt musty and a bit grubby. Cheap fittings (door handle put on upside down). Ridiculously their Disabled parking bay was NOT by the entrance but near the end of a row of bays THE SAME WIDTH as ordinary bays! No-one using a wheelchair would have room to get in and out. Sink in room cracked. Curtains not clean.

Good

Liked: Location and breakfast with parking.
Disliked: Cooler room

Superb

Liked: Clean, comfortable and convenient lovely place
Disliked: Small tea cups in the room, I am a tea guts lol

Overpriced, in need of TLC,...

Liked: The staff were very nice, especially Jane, who cooked our breakfast. She was a credit to the place. The breakfast itself was good value, but not the room. I do have to give them credit for supplying an iron and hairdryer.
Disliked: It was shabby. The room was musty. There was only one pillow each, I usually sleep on two. The place needs lots of work , run down. We were only here because our accommodation was cancelled at the last moment, and we needed somewhere near my brother. I would not return.

Genuine care, spotless rooms –...

Liked: We travelled to Bristol to visit our loved one in a nearby nursing home. From the moment we arrived, The Coach House felt like a safe, welcoming haven during an emotional and difficult time.Jane served breakfast each morning and is a huge asset, friendly, thoughtful and always delivering freshly cooked meals. Iza handled every booking change quickly and smoothly, making our stay as easy as possible. All staff were fantastic, including the cleaning team who kept the room spotless and greeted us warmly each day.When our loved ones condition changed and he moved to end-of-life care, and, ultimately died, we had to extend our stay several times at short notice. Even when the B&B was fully booked, the owner called other local places on our behalf to secure a room nearby, going well beyond normal service. We always came back to the Coach House. This kindness, compassion and practical help made all the difference to us. The calm atmosphere, clean rooms and exceptional service meant we ended up extending three times and we're still here as I write this review for the foreseeable future.
Disliked: There was honestly nothing to fault. Everything was handled with genuine care, attention to detail and professionalism. Even when our circumstances changed unexpectedly and we needed support, the team responded with kindness and practical help. The room was clean and comfortable, the service consistent, and every member of staff went out of their way to make a difficult time easier for us. It’s rare to find a place where nothing feels like too much trouble, but that’s exactly what we experienced here.

A brief stop over

Liked: Convenience to familyParkingTwin room
Disliked: Narrow stairs

Lovely location and rustic building...

Liked: Good breakfast, location (including the courtyard) and staff. And dog friendly!
Disliked: The size of the room and the unpleasant odor in the room.

Disappointing

Liked: Staff friendly and helpful.
Disliked: Don't let the pictures fool you! In need of refurbishment, carpets soiled, bathroom with large areas of mould, hot water tap purposefully adjusted for low flow or otherwise cold. A hairdryer that only blows cold air! Creaky staircase used throughout the night. Breakfast: meats were poor quality, overpriced at £30 for 2ad, 1ch. We won't be staying again.

Passable