The Coach Hotel Guest Reviews
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Write a review
Sandra Mon, 22 April 2024
The room i was in...
Liked: I need to complain about the room.
Paul Fri, 19 April 2024
Very poor
Joanna Thu, 18 April 2024
The worst place I have...
Liked: Nothing, it was a complete mess, dirty and disorganised.
Disliked: Everything
Karl Thu, 18 April 2024
Only a 1 night stay...
Liked: Location was brilliant as going to the NEC
Disliked: Carpark could do with freshly painted parking bays
Louis Thu, 18 April 2024
Absolutely awful had people waving...
David Thu, 18 April 2024
Disappointing
Imam Wed, 17 April 2024
Disappointing
John...c Tue, 16 April 2024
Great Value
Liked: Lovely helpful staff and owner, super rooms, Quiet, peaceful, free parking, good prices, great location,Lovely helpful staff and owner, super rooms, Quiet, peaceful, free parking, good prices, great location,
Disliked: having to say goodbye
Helen Mon, 15 April 2024
Pleasant
Liked: Room was lovely and big. Bed was comfortable
Disliked: The bath was just for show. Didn't work.
Thompson Sat, 13 April 2024
Underwhelming, the hotel is trying...
Liked: Bed was comfortable and cleanMan behind the bar (owner/manager?) was lovely!Great character property.Room size is good.
Disliked: The room was not up to basic cleanliness let alone what I would expect from a hotel. Floor was not hoovered and carpet is old and dirty. Bins in the room come with no liner and we're still full of prior guests rubbish! Asked for a bin bag to remove this ourselves and got told no. Basic deeper dusting and cleaning would be great on the door textures, bathroom amenities and skirting boards as they were covered in old dust and build up. Bathroom was fairly clean other than the mold on the shower tiles and in the calk. It needs to be treated with mold spray, caulk needs replacing and a general good scrub of the tiles and fixtures to get rid of the black mold! The man I presume to be the owner or manager was lovely and welcoming. The staff were nice people but a little slow to offer assistance for any issues. Overall it is a lovely pub with some great character and lovely sized rooms. The pub experience is great, amazing atmosphere and some nice regulars! BUT the staff let it down by being unbothered by the hotel guests and the hotel cleaners are not doing a good enough general room change clean after each guest (coming from an ex hotel receptionist and cleaner who is only in their early 20's).