The Clyde Hotel

Exceptional

Exceptional

Liked: Real friendly

An hotel with a style...

Liked: Cleanliness of the rooms. Hotel style. Kindness of the staff. Parking facility.

Superb

Liked: I loved the hotel and the location.
Disliked: Restaurant service was slow, food mediocre. Bar was awesome.

We'll be back!

Liked: The gym, coffee shop and little store were all amazing. The staff was knowledgeable about the area and food nearby. They were very kind, courteous and very helpful with our needs.
Disliked: The pool was out of commission.

Good

Liked: Love the ambience
Disliked: The pool was closed. I took my daughter to swim and the pool was closed. I had to drive to another hotel to swim.

Fancy hotel with 75$ pet...

Liked: Very clean, pleasant room, hotel is very fancy, gorgeous. Parking is in a garage right there, which is great, and parking price is included in the room price.
Disliked: However pet fee is additional 75$, which i would know if Booking had an option to add a pet in to the reservation. So that was an unpleasant surprise, considering usually price varies 20-30$ for the pet. But at least you really see what you are paying for. Outside of the hotel is typical big city downtown area with homeless person banging their head against the wall, like I witnessed when took my dog on a walk.

Will not stay again.

Liked: Location to my conference was the only thing this hotel had going for it.
Disliked: Checking in, the girl working is offering the man in front of me a free upgraded room, being super nice and helpful. Then someone came in and asked me to move my car (because the area was full when I arrived but cars had since left). I was happy to do so but when I got back, there were now 5 people in front of me and after waiting, I was helped by another man. I told him that I had two separate reservations, but had asked through text if they could please make it where I didn't have to change rooms and that this was confirmed by text. He response was "we'll see about that because that's not always the case." Then he wouldn't let me get a cart and unload. He told me to go to the parking garage first come all the way back for the cart, take it back to the parking garage and then bring it back to the front. While very unhelpful, I did this, but there were no carts and I had to make 3 trips back and forth. I'm staying for 3 days and there is no mini fridge in my room. The bed rolls to the outside so bad, I felt like I was going to roll off in my sleep. They keep running out of coffee in the lobby. The pool is not open and it was just a an overall bad experience. I was really looking forward to getting away from my small town and staying in a nice hotel.

Very good