Name: The Clyde Hotel Portland by Kasa Living
Address: 1022 Southwest Stark Street, Portland, OR
Telephone: (888) 608-6346
Rating: 4

Unpersonsal experience with poor facilities.

Liked: Good location
Disliked: No staff available, digital check-in did not work, had try make multiple attempts. No bathroom in lobby. The room had horrible lighting and the shower did not work properly, flooded the whole bathroom. Actually it was disgusting and I am ashamed for them that this is a product that they offer.

Great hotel. Easy check in...

Disliked: The cleaning staff entered my room on 3 separate occasions even with the DND sign on the handle. They simple did not even look or read.

Very poor

Exceptional

Liked: Very funky vibes, we had a great stay and loved that the coffee place. Staff very cool too.
Disliked: nothing.

Great place if you travel...

Liked: It was close to the bookstore. The staff was very friendly.
Disliked: The lobby smelled like wet dog/ cat. Sometimes, it smelled like dog urine or cat poo. I didn't like my shower being in the middle of my sleeping area.

Perfect place in downtown Portland

Liked: Very well located
Disliked: N/A

Unfair charge and ban despite...

Disliked: I stayed here from June 25–26. I was charged $250 from my security deposit because housekeeping claimed there was a smell of cannabis in the room. I never smoked inside the unit. I explicitly asked staff where I could smoke and was told to do so outside the front door, which I did.Kasa refused to provide any evidence of actual smoking inside (e.g. photos, residue, damage). They canceled my future bookings and banned me from staying, despite my efforts to resolve this. I’m now disputing the charge with my bank.Guests should be aware that even if you follow staff instructions, you may be charged for odors and given no documentation or chance to contest it. Very disappointed with how this was handled.

Enjoyable, comfortable stay in a...

Liked: Very good location in downtown Portland. Interesting building and rooms.

Very good

Disliked: Suite room had only bathtub with high sides.Not the safest choice for an older guest

Cozy, quirky hotel that captures...

Liked: The Clyde Hotel is located close to many of Portland's downtown attractions, including Powell's Books, which was only a couple of blocks away. It is also close to both bus and rail transit lines, some going right by the hotel. The hotel staff were friendly, and the hotel has a quirky ambiance with art work on both the room and hall walls. Check in was entirely automated incorporating the keypad locks on both the hotel door and each room. The price was great for a hotel downtown. Our room had multiple electrical outlets that should meet anyone's needs. The beds were very comfortable with a full complement of four pillows. Tokens for free coffee at the coffee shop next door were provided.
Disliked: The age of the building and related remodeling caused some limitations. The elevator is small and slow. A sliding "barn door" wood door for our bathroom was hard to open and close. Heating and cooling was provided by a unit mounted next to the ceiling controlled by a thermostat. Unlike many motel/hotel units, there were no separate heating and cooling modules, which led the unit to hunt between putting out cool or hot air, resulting in the wrong temps in the room at times in spite of an appropriate thermostat setting. In addition, the unit's mounting by the ceiling caused it to blow air directly unto one of the two double beds in our double full room. The TV was mounted on a side wall parallel to the beds, which made it hard to view from the beds. In addition, the only other seating in the room were two stools that came with a room table, so they weren't viable for sitting long for a show (but if you're in Portland, why are you in your room watching TV!). Finally, the area where the hotel is located is affected by the unhoused problem Portland is facing, but this would be true of any downtown hotel.