The Close Hotel

Exceptional

Exceptional

Absolutely amazing, special and had...

Liked: Probably the best hotel experience I’ve ever had (and I travel a lot!) Myself & my sister took our Gran here for a trip (following losing our grandad) and wanted it to be really special & it literally went above and beyond any of our expectations. The staff seemed genuinely happy to be there and nothing was too much for them.The property itself is beautiful, it’s situated in the main area of Tetbury and easy to walk to everything. Once you walk through the building it has beautiful large gardens with deckchairs and a water fountain, where we spent the afternoon relaxing after exploring. All the wait staff were checking if we needed anything (without being annoying)! We also ate dinner there that night and the restaurant again was amazing! Our server was so helpful and offered recommendations and was chatty - the decor is also so nice and I loved the dog themed art work that was displayed around the hotel.The room and bed was also amazing - the bed was insanely comfy and the bathroom decor was soooo nice! The shower was easy to use (my 94 year old gran even said she found it easy!) the breakfast the next morning was delicious too! There’s a buffet of cold items and then also you can order hot things too!The manager (I think it was) was such a nice man and he went out of his way to help us when we needed a taxi to highgrove. I cannot thank the staff enough or recommend this hotel enough! Thank you!!!
Disliked: I loved everything.

Highly recommend

Liked: Excellent location, lovely building and garden and superb brea

Lovely hotel in a great...

Liked: The hotel is in a fantastic location, central to all the shops and restaurants. It is beautifully decorated and the facilities such as the restaurant, bar and guest sitting room were all lovely.The garden was much larger than we were expecting for a town centre property and its setting is pretty and well maintained. There’s plenty of garden seating available, tables and chairs, benches and deck chairs. The staff were welcoming and friendly and we were shown all the hotel facilities before being shown to our room. The room was a standard room and although smaller than we were expecting, was adequate for our needs.Dinner and breakfast were both delicious.
Disliked: Car parking is on a first come first served basis and we were unable to park in a space on arrival. We later found a space when we revisited the car park to check.The reception is not always manned and we had to search for someone to help us on a couple of occasions, one of which was at check out when the hotel should expect it to be busy. Maybe they are understaffed?

A lovely hotel in the...

Liked: Excellent man on check in. V efficient and friendly. Great cocktail mixer in bar when had a late evening drink. Excellent bathroom that looked newly refurbished. Did not have dinner but breakfast was excellent. A good selection of fresh starters and good choice of hot dishes.
Disliked: Although there was a fan in the bedroom, it would have been good to open the window.

Exceptional

We had a very enjoyable...

Liked: Breakfast was excellent and comprehensive in the variety of food , Steak night : The meal was superb and more than met our expectations in taste and value although they had run out of Rib Eye fairly early in the evening The garden setting was a very relaxing area ( helped by the good weather ) and enjoyed by many so seating was in high demand .The staff were attentive and friendly in all areas of their work
Disliked: The hotel is very popular to outsiders coming in and led to it being difficult as residents to get seating in the garden during the afternoon . That was partly due to the exceptional weather but getting the priorities right is necessary to keep everyone happy.

Exceptional