The Claridge Hotel Guest Reviews
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0.8 miles from Atlantic City centre |
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Lloyd W, Dover Delaware, visiting Boardwalk Hall Wed, 27 December 2023
Customer service was poor. Phone rang with no answer. Had to go down 21 floors to the desk and ask for assistance. Check out was worst. Clerk was rude and attitudinal after I informed her of the sink not working. Wall paper was peeling and stucco patching was done poorly in the ceiling of the bedroom. Some of the furniture was chipped and obvious signs of repaired with glue after being broken. No water bottles, coffee, tea in room. Water stains from refrigerator leaking in cabinet dresser. By the third day, we got the heat to work properly. Ate breakfast at Bally’s because there was nothing available in this hotel in the morning. I will not be going there again.
Liked: Restaurant on floor six. Food was excellent.
Disliked: Room and repaired broken table top. Utility sink had five inches of standing water and facets did not work. Thermometer was defective - could barely get to 74 degrees. Keep turning cooler and temperature dropped to 65 degrees after hours. Called maintenance and was told the system is old. TV cable poor. Stations freezes at times and guide would work intermittently. No information of amenities in the hotel. No welcome packet at desk.
Farzin Sun, 24 March 2024
Bad
Mitchell Sat, 23 March 2024
Pleasant
Mitchell Sat, 23 March 2024
Pleasant
Liked: We have no hot water for 2 days in the morning and in the afternoon I like taking a bath I'll shower in the morning and they still didn't fix it for the second day
Nora Sat, 23 March 2024
Worth the price
Liked: Clean
Disliked: The bathroom water is leak in ng water and hear it all night
Gloria Fri, 22 March 2024
Superb
Gabriela Thu, 21 March 2024
Broken elevators all weekend, 45...
Liked: Staff was good.
Disliked: Elevators were broke, lines to go in and out over 30 min sometimes. We were told not to use the stairs. I had important appointments I was late too Friday Saturday and Sunday. I refrain from going to back to my room to rest or change because I didn't know how long it would take me. On Sunday maybe because everyone checks out I waited over 45 to get an elevator and as a result got a parking ticket because I was 5 min late to get to my car. I had paid extra parking and left before 8:30am anticipating elevator delays but never expected over 45 min waiting.
James Thu, 21 March 2024
Very good
Martha Thu, 21 March 2024
Good
Mari Thu, 21 March 2024
Disappointing
Neil Wed, 20 March 2024
Convenient comfortable stop over
Liked: Location, heritage & value for money although out of season.
Disliked: Rooms & general areas are dated @ well overdue for a refurbishment.