The Claridge Hotel Guest Reviews
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Write a review
Lloyd W, Dover Delaware, visiting Boardwalk Hall Wed, 27 December 2023
Customer service was poor. Phone rang with no answer. Had to go down 21 floors to the desk and ask for assistance. Check out was worst. Clerk was rude and attitudinal after I informed her of the sink not working. Wall paper was peeling and stucco patching was done poorly in the ceiling of the bedroom. Some of the furniture was chipped and obvious signs of repaired with glue after being broken. No water bottles, coffee, tea in room. Water stains from refrigerator leaking in cabinet dresser. By the third day, we got the heat to work properly. Ate breakfast at Bally’s because there was nothing available in this hotel in the morning. I will not be going there again.
Liked: Restaurant on floor six. Food was excellent.
Disliked: Room and repaired broken table top. Utility sink had five inches of standing water and facets did not work. Thermometer was defective - could barely get to 74 degrees. Keep turning cooler and temperature dropped to 65 degrees after hours. Called maintenance and was told the system is old. TV cable poor. Stations freezes at times and guide would work intermittently. No information of amenities in the hotel. No welcome packet at desk.
Rivas Wed, 2 July 2025
Pleasant
Disliked: They didn't give me back my full deposit
Gary Wed, 2 July 2025
Disappointing
Fabian Wed, 2 July 2025
Disappointing
Sandra Wed, 2 July 2025
Poor
Liked: Staff was nice and inviting.
Disliked: Pool wasn’t clean. Facility itself was rundown.
Mark Tue, 1 July 2025
Exceptional
Vivian Tue, 1 July 2025
Good
Andres Tue, 1 July 2025
Exceptional
Andres Tue, 1 July 2025
Exceptional
Deborah Tue, 1 July 2025
Exceptional
Liked: Room, location to boardwalk and rooftop deck restaurant
Disliked: NA
Anonymous Mon, 30 June 2025
Good!