The Claremont Club & Spa A Fairmont Hotel Guest Reviews
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|1.9 miles from Berkeley centre|
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Erin Mon, 10 January 2022
Liked: The room was very spacious. The original room didn't have a tub. They switched me to one when I asked, but the tub was dirty when my boyfriend went to take a bath. I had to clean the tub at 10:30 @ night. Other than that, our stay was perfect.
Disliked: The dirty bath tub
Kristina Sun, 9 January 2022
Next time we'll go elsewhere,...
Liked: It's a beautiful iconic building.
Disliked: Even apart from the $85 resort fee, the hotel charged me $100 more than the amount I had reserved for on Booking. This should not be allowed. It feels like trickery- you arrive after a long travel day and you don't really feel like checking your options so you're tricked to pay hundreds more than you signed up for. We had asked for a room with a view supposedly for $35 more, but when we saw the total for one night exceeded $500 we decided against the room with the view which we were told would come to close to $700. The dinner was pretty good, but again, it cost us $250, and for that money it should have been better, we could at least have a bottle of wine with it. When I ordered a salad, the waitress asked if I wanted prawns on that- of course I should have realized that the five prawns would cost us $25. For this kind of money, nearly$1000 spent in one night, the service should be better. There should be room service, there should be coffee in the room, free of charge, the lounge should be open and the staff should be nicer and more accommodating. Instead we constantly felt like we were being robbed. Next time we'll go elsewhere.
Paul Sat, 1 January 2022
Liked: Effie was awesome!
Andy Tue, 28 December 2021
Abulencia Tue, 28 December 2021
We came to spend the...
Liked: location and view! Staff was friendly and very helpful. The hotel was decorated beautifully and very clean. We would definitely stay again!!
Miriam Sun, 26 December 2021
Deeade Wed, 22 December 2021
Ge Tue, 14 December 2021
Primfamily Mon, 6 December 2021
We loved our stay!
Liked: Spacious room with the bay view, awesome meals at the Limewood and very nice Club access.
Disliked: Older hotel that has been updated nicely but the AC/heater is somewhat noisy.
Edie Sat, 4 December 2021