The Citizen Hotel Autograph Collection Guest Reviews
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|0.2 miles from Sacramento centre|
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Laura Fri, 17 November 2017
Liked: Easy access from I-5. Valet parking nice for late night arrival and ease of getting into the hotel.
Disliked: Was disappointed with the food as it was noted as a highly rated restaurant. I mentioned to staff and they were very helpful and gracious to rectify situation.
Richard Fri, 17 November 2017
Liked: The Bar
Disliked: The room was way too small. Everything about room 1304 was out dated. T.V. selections was nill.
Verified Hotel Guest Fri, 17 November 2017
Disliked: Noise from elevator
Anonymous Wed, 15 November 2017
Genie Mon, 6 November 2017
Kami Mon, 6 November 2017
Liked: Food in restaurant was incredible, rooms were comfortable and structure of this older building was very good.
Disliked: insufficient lighting in rooms, pricing too high on event nights
Daniel Sun, 5 November 2017
Melissa Fri, 3 November 2017
Liked: Location and amenities have always been my favorite in downtown Sac. I've been coming here since it opened.
Disliked: Unfortunately, the attention to detail has fallen since becoming a Marriot property. No regular coffee in room, out of liquid creamer, had to request extra towels three times, shower valve faulty (scalding hot to ice cold). Thankfully we aren't elderly or had children with us. Very dangerous and disappointing.
Anonymous Mon, 30 October 2017
Nice stay if you need...
Liked: Building and common areas are beautiful. Restaurant is hotel is excellent. Bathrooms are very large.
Disliked: Not enough staff. No one answered the phones- at front desk or room service. Very limited room service. Breakfast got to room quickly however. No minibar in room. If you arrive late, there is no way to get a snack.
Dixie Sun, 29 October 2017
Had a great time in...
Liked: Love the location, close to a lot of restaurants, the river.
Disliked: Some noise from the streets.